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Tower Group Inc

  1. New York
  2. New York Insurance Agency

Reviews, get directions and contact details for Tower Group Inc

Address: 120 Broadway, New York, NY 10271, USA
Phone: (212) 655-2000
State: New York
City: New York
Zip Code: 10271


Opening Hours

Monday: 7:00 AM – 9:30 PM
Tuesday: 7:00 AM – 9:30 PM
Wednesday: 7:00 AM – 9:30 PM
Thursday: 7:00 AM – 9:30 PM
Friday: 7:00 AM – 9:30 PM
Saturday: 7:00 AM – 9:30 PM
Sunday: 7:00 AM – 9:30 PM

Update Info
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Reviews
When I visited their company, they are already gone. They are freaking fake and Im really mad about this. They've been getting money from me for a while and they just ran with my money. They need to be punished.
8 years ago (19-07-2017)
You can't get a person too talk too
7 years ago (21-12-2017)
Their customer service is garbage. You can NEVER get through to someone from the claims department. I pressed the number to put in a new claim on the touch only system and it wont go anywhere. The recording just repeats over and over and over. THIS PLACE IS HORRIBLE.
8 years ago (23-01-2017)
I cannot imagine a worse insurance company. We had a homeownerʻs insurance policy with them for years. Their website is horrible. At first, it was not even possible to navigate it to pay my bill. Every time I would pay the bill I would receive a notice a few days later saying my homeownerʻs insurance was cancelled. A few days after that, I would receive a notice saying it was reinstated. A few days ago, I sold my home and needed to cancel my policy. When I looked at their "contact" page, the only method to contact them was an email page. I sent an email asking for instructions, but still have not received a reply. I finally found a phone number for Customer Service, only to be told that I needed to fax a signed cancellation and proof of insurance (?). She gave me a phone number (that I am absolutely certain I took down correctly) that is not a fax and is actually an insurance agency somewhere. I am SO GLAD I never had a claim with these people. Iʻm quite certain it would have been an unending nightmare.
10 years ago (22-10-2015)
This company has worst customer service. Requests submitted on the web was not processed and not returned. Called the customer service and waited like forever before talking to someone. Also, got different answers from different representatives regarding cancelling the policy(30 days via web vs. written request required vs. need to be done by new insurance company). Totally unprofessional!
13 years ago (02-01-2013)
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