Towne Park Valet

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Address: 520 S 4th St #400, Louisville, KY 40202, USA

Phone: (502) 585-1677

Website

State: Kentucky

Zip Code: 40202

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Reviews

There is nothing honest about the valet drivers or manager Mustafa at the Seelbach Hilton location. I valet parked my flawless 2014 Tundra with them and received it back with scraped damage on the right front bumper, headlight and trim piece. He said it wasn't his fault because none of the other vehicles next to mine was damaged. It happened sometime when I left the truck with them and when I picked it up from them..probably in transit between the front of the Seelbach and the parking spot. My truck console was rummaged though as well and Mustafa wouldnt accept responsibility for it either because he interviewEd the drivers and they said they didn't do it. Who would admit to something against their policy. If you have a flawless car and don't want it rummaged though, don't valet park at the Seelbach hotel in Louisville, KY. The worst experience ever and a lying manager on top of it. 

 11 years ago (08-01-2016)

Fiancée took my car to the JW Marriott in Indianapolis and came back out to the driver's window no longer functioning.  Called corporate and accounts and told I was liable based on mechanical failure and unless I could prove otherwise, which would "be difficult to do" I would have to pay for repairs.  Maybe great at parking yet ready to deny anything put "proven negligence on our behalf". 

 14 years ago (11-10-2012)

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