Toys"R"Us

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Address: 5001 Lincoln Hwy, Matteson, IL 60443, USA

Phone: (708) 748-1777

Website

State: Illinois

Zip Code: 60443

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Reviews

Poor customer service I called for a item the lady I spoke with said they had six.i get there to pick up the item the item was nowhere to be found.the staff looked for the item but never came back and walked pass as if I wasn’t standing there. Another associate came and asked if I was being helped I said I believe . To my surprise I see the two associates that were helping earlier peeking around the corner to see if I was still standing there.it was my 1st and last experience at the location I took my business to the Orland location where I was greeted and taken great care of thank you toys R. Us of Orland and to Matteson I will never be returning to this location ever again.

 7 years ago (30-11-2017)

Shalita was FABULOUS!!   Knew exactly where each item I was looking for was.   Not only  knowledgeable but had a 5 STAR personality also!!

 7 years ago (14-10-2017)

Always great service!! Today I bought a bike for my son's bday. The gentleman that helped me was off duty and went out of his way to make sure the bike I picked was stable and put more air in the tires and helped me check out. By far the best toys r us I've been to in the area!!

 8 years ago (01-07-2017)

Thank God for this store/Location,
it should be the model on how other locations are to be organized!
I found what i wanted in seconds for my nephew (an avengers action figure)
and something for myself
The prices were with the right figures and the selection was fantastic.
Not only this location is well stocked and well organized.
It has one of the bigger pop figure selection/areas like stuff you can only get online is at this location.

      
      
      
 8 years ago (13-04-2017)

Clean store. Well stocked. Could use more cashiers.

 7 years ago (16-09-2017)

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