Transmasters Transmission repair Specialists: West Valley City, Utah

Reviews, get directions and contact details for Transmasters Transmission repair Specialists: West Valley City, Utah

Address: 1894 4100 S, West Valley City, UT 84119, USA

Phone: (801) 974-5777

Website

State: Utah

City: West Valley City

Zip Code: 84119

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

When my car finally died.  I about died.   To lose a metal friend I’ve had for so long - it was just to hard to say good bye.     

I know I can feel confident and comfortable with the mechanics at transmasters.    Not only did they put in a new engine; they touched up the tranny and fine toned everything in between.   They are professional and kept me up to date on what was going on.    

I would highly recommend using transmasters for your auto needs.    It’s rare to find someone you can trust - but know that you can trust these guys. 

Highly recommended.

 7 years ago (22-05-2018)

I DO NOT RECOMMEND THIS PLACE. 01/23/18 I brought in my vehicle for a transmission repair, where they told me they would be contacting me within the next 2 hours. I did not receive a call the rest of their business day. I contacted them 01/24/18 about an hour after they opened, which they told me they would contact me within the hour. 3 hours later I finally get the call where they provided me an estimate of $700 to $2200. I informed them that I was unsure regarding the cost as I am currently unemployed with roughly $300 in my account, so I may be able to do the low end of the estimate, but there was no way I could do the high end cost. He sympathized and told me that what they could do is they could open it up and start taking it apart to find where the main problems are so that they could provide me a more accurate estimate. This implied to me that they were going to look a little further and contact me to let me know what they found and what costs I would be looking at once they found them. This i accepted so that i could get a better estimate and then compare prices with another auto repair shop. 01/25/18 we find someone that may be willing to help with the vehicle and a notably lower cost, so we reach out to Transmasters to let them know that we will be picking it up on 01/26/18. They inform us that they do not advise us picking up the vehicle as they are currently working on repairing it. I questioned when I okayed the repairs and they told me that I had agreed for them to start the repairs after estimating a cost of $2200 to $2700 depending on how bad. With my current income I would not have agreed to them starting on the vehicle with that high of a cost. I told them as such and that this was legally concerning. They informed me that they had recorded all our calls and the calls could be pulled for proof and as a verbal contract. When I said that I want them to return the vehicle to the way it was for us to retrieve it, they said that it would cost us $550 in fees. This is even further concerning as we were not informed of any fees or charges we would be facing for them to check on the vehicle, and then return it to its original state. Currently looking into UDAP and Utah Automotive Repair Act for actions we can take to resolve this issue.

 7 years ago (26-01-2018)

Love these guys. Always good service and repairs at fair prices.

 7 years ago (14-03-2018)

I have a warranty on my car that is serviced through Transmaster. It needed a new transmission. They rebuilt it, it was still making the same noise and acting up, took it in again, they fixed it again... just got it back and now it's leaking transmission fluid. They will need my car for another 12 hours. This is ridiculous. I understand sometimes things are missed but 3 times??? Come on! I will not be referring anyone here!

 8 years ago (08-05-2017)

I have received service by the mechanics from transmasters for many years, have referred anyone and everyone I know, always pleased with the results!!! Myself I have taken 3 cars to transmasters 2001 Chevy Malibu, 2011 ford fusion and 2001 hyundai accent, these are very experienced grease monkeys 20+ years doing what they love... u won't get good service from someone who doesn't enjoy what they do. If your having car problems this is definitely the place to go!!!!

 8 years ago (01-10-2017)

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Transmasters Transmission repair Specialists: West Valley City, Utah

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