Back Shop Auto

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About

"When The Right Way Is The Only Way"

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Founded in 2007, we are dedicated to providing reliable vehicle maintenance and repairs, affordable prices, and unsurpassed customer service. Come and experience the great service here at Backs Shop for yourself!

Address: 3105 3500 S, West Valley City, UT 84119, USA

Phone: (801) 417-8387

moc.liamg@otuapohskcab

State: Utah

City: West Valley City

Zip Code: 84119

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: Closed

Update Info

related searches: Auto shop near me, Emissions test West Valley, Auto repair shop near me, Emissions and registration near me

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Reviews

These guys are the greatest. I think they actually like people and are anxious to please. Plus they give service back to the community in volunteer work. Maybe that's what makes the energy in their shop so positive.

 8 years ago (11-05-2018)

If I could give these guys a 10 I would!! I'm new to the area and was looking for an honest mechanic that wasn't going to try and take advantage of me and sell me on things that I didn't need. After reading the reviews I decided to give them a try. Alex was amazing, he found the issue, showed me what was wrong and took care of my truck right then. He helped me get the warranty taken care of on my belt, and when everything was finished the price was less than what he quoted me. I will not go anywhere else, these guys are honest and affordable. Thank you for taking care of my truck!!!!!

 8 years ago (17-03-2018)

Your hunt for a good mechanic is over. These guys are no nonsense, friendly and fast. Highly recommended. Thanks, see you soon for oil change, emissions.
Louis & Becky

 8 years ago (24-04-2018)

They have had my loyalty since I first went to them in 1995. they are honest and knowledgeable.

 8 years ago (16-05-2018)

I chose The Back Shop due to its great reviews I had found online. I was tired of being taken advantage of and wanted my car fixed correctly and for a fair price. Since I relied so heavily on these reviews, I thought it would be helpful for others considering having their car serviced here to hear my experience to hopefully save them the same frustration I went through. I had dropped my car off to have a few parts replaced. They gave me an estimated time of when I should expect the work to be completed and an hour past that time so I called to check on the progress of my vehicle. One of the employees let it slip that one of the technicians had been driving my car and ran over a pothole and blew one of my tires. They assured me they had replaced my tire "free of charge" and to "not worry about it." I understand that accidents happen and was not upset about the fact my tire had blown in the first place but was frustrated because there was no communication until after the fact. I had a warranty on my tire and I would have told them to put the spare on so I can take my tire in to have it replaced. I had not reached even half of my mileage on my warranty. They were still in great shape. Either way I arrived to pick up my car and viewed the new tire that had been put on. The tire was bald. It would not pass current safety and emissions protocol and it was a different brand from my Michelin tires, which is extremely dangerous. I explained to them this tire would not be safe for me to use on my vehicle and stated I would be going to use my warranty to get a new tire and would like them to pay the prorated amount to make this right. They fought me on it and said they would only pay a quarter of the prorated amount. They then changed it to half. At the end of the day I walked out and didn't pay my bill because I couldn't trust them to hold to their part of the agreement to pay for my new tire. I told them I would be in tomorrow morning with my bill for my new tire and we could subtract it from their bill for the work performed on my car. Since the discussion had been so frustrating, the next day I brought in my dad who is an police officer to help mediate the conversation. They continued to tell lies and create different stories even with a police presence there. In the end they paid for my new tire but not after a lot of arguing and pushing them to do the right thing. I fear if my dad had not been there they would've continued to take advantage of me. If the situation had gone differently and they would have done the right thing from the start my review would have been completely opposite but instead they took no responsibly and threw honesty out the window. I was hopeful with this mechanic shop but have been let down once again. Take caution if you do still choose to have your car serviced here. Don't expect them to do the right thing without a fight. I will never have my cars serviced here again.

 9 years ago (15-11-2017)

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