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Reviews, get directions and contact details for Tropical Smoothie Cafe

About

Eat better. Feel better.

Story

Our menu boasts bold, flavorful food and smoothies with a healthy appeal. Our food and smoothies are made to order with fresh ingredients. Our smoothies are made from superior simple ingredients including real fruit and natural sugar. Our toasted wraps, bistro sandwiches, grilled flatbreads, and gourmet salads are made fresh with high quality meats and cheeses; and topped with fresh produce and flavorful sauces. Combine that with a fun atmosphere and friendly hospitality and you see why people return again and again for the Tropical Smoothie Café Experience here in Conway, SC.

Address: 201 Graduate Rd, Conway, SC 29526, USA
Phone: (843) 234-5670
moc.oohay@cs_efaceihtoomslaciport
State: South Carolina
Zip Code: 29526


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: Closed

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Reviews
I found a long hair in my sandwich that was maliciously and deliberately placed there. Horrible experience! ZERO STARS! From the minute I stepped in this place my kids noticed that it was dingy and not loved, not like the other Tropical Smoothie locations around the state. The manager Jami took my to GO order and went in the back to prepare the sandwiches. She had an attitude from the start and was extremely rude taking my order. Everything was an issue and she couldn't be bothered. I took my order to go but at the last minute decided to stay with my kids to cool off before the next soccer game. As I took a bite out of my sandwich my son screamed "mom, there is a hair in your food!" A long disgusting hair was stuffed into my sandwich. I guess she never expected that I was going to stay and eat there. I took the sandwich to the register and politely mentioned to girl behind the desk that there is a hair in my sandwich. She offered to make a new sandwich (no, thanks. I lost my appetite and just the thought of it still makes me sick) or give me a refund. Since the manager had to process the refund I had to deal with Jami once again...She made no eye contact, didn't apologize and started ringing up the refund. This is where I said to her that an apology would be in order. Still nothing...not a word. So I told her that I frequently go to different Tropical Smoothie locations as a loyal patron, and that this was the absolutely worst customer service I have ever encountered to which she replied that I was rude, quote "the whole me was rude" and she continued to insult me. I finally asked her "so this is why you stuffed a hair in my food?" and her response was "you are not important enough". Do yourself a favor and don't eat there unless you want to get sick and be insulted. I will be contacting the Health Dept. next. This is absolutely unacceptable.
8 years ago (02-05-2017)
Love this place!!! Always good food/smoothies. Staff is very pleasant
8 years ago (28-09-2017)
This place is Great, the decor is wonderful. The staff is friendly. The smoothies are GREAT and they allow you to customize.
8 years ago (20-09-2017)
Best smoothies. Taste before you leave to make sure tailored to your taste
8 years ago (23-09-2017)
The smoothie I had was delicious. I haven't had the food here yet, but the menu looks good and I will try it one day for lunch.
8 years ago (18-06-2017)
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