Troutdale Storage

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Address: 1027 NE Harlow Rd, Troutdale, OR 97060, USA

Phone: (503) 492-4700

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State: Oregon

Zip Code: 97060

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Reviews

I said "It's your job to protect my belongings!"

"No it's not"

That's a direct quote of Jeff the manager yesterday. 

Someone cut a hole in the fence weeks ago, it remains unrepaired.

My latch had been torched open and my unit unlocked.

Jeff doesn't give a damn! No notice, just a wire clip where the lock should be. 

The fence hole is an open invitation to more breakins, and is in a secluded spot. WEEKS go by but he has a plan to fix it sometime later this year.

WOW! When I moved in years ago he was all about security.  Now, he's just counting on short supply to provide full occupancy while not giving a damn about security.

RENT ELSEWHERE!

 8 years ago (30-03-2017)

Just what you expect from a top rate non climate controlled storage unit. As with all storage units 10x10 does not mean 10 x 10. It means almost 10 by 10. But that's the storage industry.

 8 years ago (26-05-2017)

This is the most unprofessional service i have ever delt business with. And being locked out of my own storage unit because you "lost my payment". I had christmas gifts and birthday gifts in there. I will never do business with you again. After talking with you all, you have no remorse for this. And are blaming other companies for your fault. 
Also, please note: they have pointed the finger at me, stating as a customer i need to confirm they have received payment. Although i have bank statements and an email from them for this...they still are "working on this issue".. and I still dont have access to my stuff in storage..

 8 years ago (02-01-2017)

Great service, we have used both the inside storage and RV parking from time to time and have always had a great experience. Prices are a bit high, but still cheaper than anything closer to the center of Portland. Physical access is very convenient, but the gates do lock at 9:00 pm, which was occasionally inconvenient for us. 

 9 years ago (26-07-2016)

When helping my parents move, we used their storage units. Hours into their sorting and organizing of boxes, I grew bored of waiting and began walking throughout the premises. The next day they CUT out lock to our unit and locked us out. Said I was casing the place and out to cause trouble. REALLY? I didn't know walking was a bad thing. Horrible managment. Horribly run place.

 10 years ago (24-11-2015)

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