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Tustin Hospital Medical Center

  1. California
  2. Tustin Foothills Doctor

Reviews, get directions and contact details for Tustin Hospital Medical Center

"Foothill Regional Medical Center is a fully accredited acute care hospital, licensed for 177 beds—120 beds for general acute care, 15 intensive care beds and 42 pediatric sub-acute beds. Our surgeons are supported by state-of-the-art robotic technology. Located in the heart of Orange County, Foothill Regional Medical Center serves the communities of Tustin, Irvine and surrounding communities.In our ED, our goal is to get you treated, not seated."
Address: 14662 Newport Ave, Tustin, CA 92780, USA
Phone: (714) 838-9600
State: California
City: Tustin
Zip Code: 92780


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Reviews
My name is Maria Frohlich I had a surgery Wednesday December 13, 2023. My surgery come out good my doctor and all the nurses they all take care of me good. I feel like my mom & sisters the one is taking care of me. I’m the youngest one out of eight kids, and when I get sick my mom or sisters will take care of me like I don’t have my own hands or legs . And I feel that way in this hospital. Feel like home.
Pretty bad. I had surgery about two weeks ago and the biggest gripe I have is the discharge instructions said to follow up with my primary care doctor in a few days. I did that, and primary said "You do not belong here, you're supposed to follow up with your surgeon". I was also supposed to have an MRI on an unrelated matter, I told them the same story and they said "We are not putting you anywhere near an MRI until you see your surgeon". The discharge papers were so bad, they didn't even tell me the name of the surgeon. I had to talk to three people before finally being transferred to records. When I finally got ahold of my surgeon's office, somewhere in fountain valley, the woman was confused until I told her that they sent me to primary instead of following up with the surgeon and she nearly blew a gasket because she hears it once in a while, sometimes it doesn't end well for the patient but it is so incredibly inaccurate and borderline dangerous. So learn from my mistake: If you have surgery, do not listen to them when they tell you to go to primary in three days. In fact, just throw the discharge papers away and call your surgeon as you get out of that prison, make an appointment asap. The other things: Day shift was a bunch of Karens, I only met the physician for less than a minute during the two and a half days I was there. Dr Farouki, I think. I could have left the same day as surgery, but wasn't given discharge instructions until the next morning. No idea why. They refused to send me off with any pain medication, even though reputable schools and hospitals online recommend norco/vicodin for a few days after a laproscopic gallbladder removal. They were gatekeeping my prescriptions, including clonazepam, which could have been dangerous, being that I take it three times a day. Said they would give IV lorazepam but never did. I threatened to unhook my IV, go home, take my meds and come back. Karen said fine do what you want, then somebody else came in and talked me into staying for a little bit longer. My roommate pissed and sharted himself constantly and had to be cleaned by a rotation of nurses. He was sent home after a day or so and it was peaceful for a while. Then they wheeled another guy in with the same condition, but he also liked to bite people. Yeah, like a vampire. My room smelled awful, the only thing missing was a big neon sign saying "Bowel Issue Ward" and circulated a memo saying "Chris is here to have his gallbladder removed. Stick him in the nastiest, most vile place with the biggest lowlife you can think of, because f**k him". Two stars because NIGHT SHIFT. Extremely nice people, the two or three nurses brought morphine, chocolate pudding, ice water, food, more food, we even chatted for a bit about random things. Night shift was the only redeeming quality of my stay. And day shift Karen, as vapid and dry as she was, was generous about the morphine and charged my cellphone so I'd have something to do besides stare at the wall and watch a tv that had maybe three functional channels. They also had wifi, which worked with a vpn without any need to bypass their firewall.
Kaiser, OC global etc never gave me the love and care this small hospital did. Dr. Doan, nurse Ching, Nurse Wanda, and ER nurse T. Nguyen have been nothing but amazing to me and made my stay lovely. Thank you for helping me heal.
Dear Hospital Executives, I am writing to express my extreme dissatisfaction with the service I received during my emergency room visit to Foothill Regional Medical Center on April 24, 2023. My name is David Lloyd, and on that day, I arrived at the hospital in excruciating pain. However, despite my condition, the emergency room check-in staff made me fill out paperwork about myself, which was entirely unnecessary and caused me additional discomfort. Once I was admitted, I was placed in a storage room and largely ignored by the staff, except for a nurse who did what she could to help. Unfortunately, the assigned doctor refused to assist me with the extreme amount of pain that I was experiencing, seemingly assuming that I was a drug addict going through withdrawals. I spent four hours in the emergency room, from 2:30 PM to 6:30 PM, during which time I was in severe agony. Despite my pleas for relief, the doctor would not provide me with any effective pain medication and instead chose to experiment with various non-pain related drugs. I was eventually given a weak medication that did not help, and the doctor refused to tell me what it was. I am confident that if any of you were to have experienced the same situation, you would be equally outraged. The pain I was experiencing was beyond anything I can describe, and I left the hospital at 6:30 PM without receiving any real treatment. I had to suffer for an additional 12 hours before seeking medical attention elsewhere. It is unacceptable that a hospital should ignore the cries for help from their patients, and I demand that you take action to ensure that this does not happen again. I request that you discontinue the use of storage rooms for ER patients, as it is not a suitable environment for treatment. Furthermore, I demand that you instruct your staff that ignoring calls from patients in the ER is a fireable offense. I must emphasize that I am not a drug addict, nor was I experiencing drug withdrawals. The doctor's assumption was based on his own biases and not on any facts. Additionally, I demand that the charges for my Monday visit be waived completely. I received substandard care and refuse to pay for it. Thank you for your attention to this matter. I hope that you take immediate action to address the issues raised in this email. Sincerely, David Lloyd
This is long overdue, but I had a great experience here at the end of June. I had an outpatient procedure and nurse Joyce took great care of me. I have extreme hospital anxiety and she really helped calm me down. She is an angel!
My husband and I have both had Major surgery’s here and I was in ICU for 5 days . This place has the best possible people employed here . From the people intaking you to the nurses and Doctors . Best Hospital around. Nurses Debbie in preop and Liberty Ronan the traveling nurse who both took care of my husband after his hip replacement .that you for taking such amazing care of my husband . And for Ryan Stancil surgeon you rock and are an amazing surgeon.
I was here in July for surgery and it was the worst experience imaginable. For starters it is peak summer in California in July and they do not have A/C... The rooms are stale and hot af and the staff doesn't seem to think it is a priority. My wife was headed to buy me a fan when the 1 good nurse I had in a 4 day stay hunted down what she said was 1 of 2 fans in the entire building, Unfortunately I can not remember her name but she was a tall blond and was the only upside to my entire stay. The 1st night the nurses were so loud I thought I was at a bar, I did not get a wink of sleep then entire night. When I called for help it was hit or miss weather anyone would actually show up and half the time I had to instruct the nurse how to do her own job. I could go on but I am going to end it here, I do not recommend Foothill Medical to anyone for any reason.
If only I could give this place a 0. My name is Adriana garcia and I went for a surgery on my back. And let me tell you, this is not a hospital it’s a hell. The nurses are very bad and rude. They let you stay wet in your own pee after the surgery. Very bad service as well as it being dirty, the food is horrible. A person that goes by Laura, a house supervisor is the worst. She says even if you complain they wouldn’t do anything about it because she’s the “supervisor”. I want everyone to know don’t ever think to even come here it’s the worst. Instead of getting better you get worse. I hope that somebody will do something to that “supervisor” that feels untouchable.
I was transfer and admitted to Foothill Medical Center from Kaiser Permanente with severe stomach and back pain due to gallbladder infection, gallstones, and inflammation in my pancreas. I was immediately placed on IV and antibiotics. All my day and night nurses were great and would come whenever I needed more pain medication or anything else. Especially my helpful nurse Kyra, Kelsey they were very attentive and CNA Wanda I had her the last day I was there and she was amazing. I had a great stay here the 4 nights I was admitted. My only complaint was the last day I was being discharged I had given them my birth control medication so they could give it to me every night and the last day I was leaving they lost it and could find it. I usually take it cause I have a crazy cycle so my husband demanded that someone had to be responsible for loosing them. All of a sudden an older lady RN by the name of Michelle that I had no contact with she was not even my nurse. She came into the room all aggressively and got in my face after I had gotten surgery the day before saying they didn’t have any of my pills. My husband got up and told her not to be yelling at me like that and she went crazy with her remark “ call security “ when no nurses did because she was in the wrong of course. The charge nurse Jevy was professional and apologized for RN Michelle actions. Overall even though that last experience wasn’t that great my whole stay with my RNA’s ,CNA’s & surgeon were great they were attentive and helpful.
Don't come here if you suck. This staff has not one empathetic bone in their body. They don't do a thorough job. They just want you out of their face ASAP.. This hospital is the bottom of the barrel because of their staff .
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