Two Men and a Truck

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Address: 1625 NW 1st Ct, Boca Raton, FL 33432, USA

Phone: (561) 600-7766

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State: Florida

Zip Code: 33432

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Reviews

As a former employee that has worked for other Two Men and a Truck franchises, this was the most poorly managed franchise I've ever worked with. 98% of this location as well as at least 80% of this franchise employees have been in the industry for less then 6 months that includes local office management. As far as franchise home office. When I would address an issue with Susan and Britt the owners the seemed very passive about my concerns. Citing I should speak to my Ops manager that has been on the for less then 2 weeks. As there informal trainer these group of guys have the potential to be a great team. However the general common consensus is get the job done. They severely lack care or the heart of what I believe the name Two Men and a Truck portrays. The don't follow company standards and have a extremely high damage rate for easily avoidable things. Most of then are not strong enough to move Curios Cabinet, high end office desk and Credenzas. This franchise also charges for wardrobe rental even though the wardrobe are used over and over as well as $2.50 even if they tape one box. They charge for speedpaks, which help expedite high rise and long walk moves, deliberately as for the move to take longer. Most franchise charge an additional hour in 15 min increments for travel however this franchise charges to the next fullest hour plus $20 to $30. There rates are inconsistent throughout the week. They charge a higher rate for packing service and still charge for all the boxes and materials they use. There estimator make commission on every job successful moved. Which they are notorious for underbidding estimates just to fill there pockets. At which the mover have to get out and have to explain why the job is going to take most of the time double what they were estimated. Though I love the and will more then gladly and proudly represent and speak of positively of Two Men and A Truck. I would strongly encourage anyone considering hiring this franchise to look elsewhere. Please don't take my word for it do your research. 

 8 years ago (15-06-2017)

This is the second time that I have used Two Men and a Truck. Everything was perfect. The mover's arrived on time, listened to our concerns and everything was done quickly and professionally. I highly recommend them, and would definitely use them again.

 8 years ago (26-06-2017)

There are no words to describe how BAD they were. It was a nightmarish experience. NEVER HIRE THIS COMPANY IF YOU HAVE ANY HOPE OF A SMOOTH MOVE. I wish I could give negative stars.

 8 years ago (05-07-2017)

Did an awesome job both packing and unloading. The drivers represented the company very well. I would highly recommend your services.

 8 years ago (14-06-2017)

Great experience. While all moves are hectic and stressful the two movers ...two men...that were assigned for my move were diligent,  professional and FAST. If I move again Two Men and a Truck will be my first call.

 8 years ago (13-07-2017)

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