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U-Haul Moving & Storage at Alma-Plano

  1. Park Forest
  2. Plano Rv Park

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 3401 Alma Dr, Plano, TX 75023, USA
Phone: (972) 516-1018
moc.luahu@lridbbf410488
State: Texas
Zip Code: 75023


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Reviews
Staff always seems to be in a hurry to take your cash and not that helpful. Don't really appreciate being greater with a "hey what do you need" while the manager is holding her dog the whole time nor do I like what looked like laundry draped over the wooden privacy fence. Kinda trashy, no one wants to see that, very unprofessional. Doubt I'll be back at least to that location. I prefer Extra Space Storage, much more friendly and clean!
7 years ago (25-08-2017)
Terrible liars, returned the cargo van very clean and was charged 25.00. I will never rent from them again and their manager Denise is rude. Thry need new management amd corporate office lied as well. Haven't called us back so turned over to our law firm today.
8 years ago (10-07-2017)
Great customer service! We made a reservation by phone initially, and spoke with someone in the general call center... she said there was only one truck available- 17' etc. Being in a bind, we agreed to take the truck, even though it was going to be huge compared to the load we were moving. As soon as we arrived at the location, Paula was incredible. She was pleasant, asked questions to obtain details on exactly what we needed for the least amount of money out of pocket. Turned out she DID have a smaller cargo van that would better accommodate our needs, and for a much lower rate!! She was very thorough. I can't imagine a way our experience could've been any better. Thanks Paula!
9 years ago (08-09-2016)
Horrible. Manager was an idiot with serious anger issues. He yelled at my 70 year old mother-in-law and I because there was a business phone number listed on the reservation. He lied and said that "people high up in the company" had canceled our reservation because they couldn't figure out what kind of business it was????????? He disrespected my mother and law and I repeatedly until I finally responded with disrespect. He then, as cowards do, told me to settle down, threatened to call the police and put his finger in my face telling me to "GET OUT". He could have made over $200 dollars for our rental. All we had to do was throw away the "bad" reservation - and set up a new rental. But he was not interested in renting a truck. He never once offered to do anything that would resolve the situation. He was far more interested in venting his frustrations out on his customers - the people who ultimately pay his salary.
8 years ago (05-11-2016)
Nice and friendly, but only one lesson was working on a busy weekend
8 years ago (26-05-2017)
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