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U-Haul Moving & Storage of Corvallis

  1. Oregon
  2. Corvallis Car Dealer
  3. Corvallis Moving Company

Reviews, get directions and contact details for U-Haul Moving & Storage of Corvallis

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1050 NW 5th St, Corvallis, OR 97330, USA
Phone: (541) 757-7655
moc.luahu@lridbbf540007
State: Oregon
Zip Code: 97330


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Reviews
Excellent service! First thing in the morning, Becky was pleasant and knowledgeable, she listened to my needs and solved my problem quickly and efficiently. Late morning, Trevor proved superior service is the normal standard of business and listened to my concerns. He secured a possible rental for me and provided an even better solution to my immediate problem- involving towing hardware- with remarkable ease, allowing me to address the issue myself. Mid-afternoon, Eric took my call and graciously accepted my cancellation, offering further alternatives should I have any other needs. In all, the U-haul on 5th Street has the highest marks in service and in customer care- and a very tidy lot / operation set up to boot~! Nicely done, team!
8 years ago (30-08-2017)
What a great place to do business. Thank you Brent for your awesome customer service and patience.
8 years ago (01-11-2017)
Corvallis Uhaul is absolutely fantastic. The large moving truck was ready on time, and fit everything as expected. I even had to grab a pickup for the next day and the GMC pickups are smooth and easy to drive, have a fantastic amount of room and tie downs. The controls for their trucks work well and the contract is email friendly! Thanks so much to Uhaul Corvallis' professional, friendly customer service and easy to understand paperwork. Even got a last minute mattress protector from the store which is WELL stocked with everything you need from tape to boxes. Don't want to deal with people? No problem. Use your cell phone to pick up your truck!
8 years ago (17-08-2017)
Helpful guys! Easy business, no hurdle.
8 years ago (16-10-2017)
Uhaul has repeatedly proven to have terrible customer service. I have used the U-box shipping program three times and EVERY time I have had huge disasters and lies from employees to deal with. Everything from the manager holding the box to collect an extra months rental fee to boxes going missing in transport and not being able to be traced, to most recently the company falsely advertising a u-box center in a location without the necessary tools to accept a box rendering my box stuck over 40 minutes away and me without any way to access it so I got to spend MORE money for delivery. I have only used this company recently because it was literally the only option available in the city I was leaving from but next time I move I will give away EVERYTHING before even considering u-haul again. Four years ago, the manager at the College Station TX u-haul with-held my box to get an extra months rental fee incurred despite promising that the box would be shipped the day after I dropped it back full of EVERYTHING I owned. Then, the box went missing in the shipment and couldn't be located. It arrived almost exactly 30 days past the "guaranteed" date and they had the audacity to try to charge me an extra month rental fee despite knowing the issues that were occurring! At that time, their upper level management were contacted including regional managers and the CEO of the company and they seemed to believe that they could fix the issues by mailing me coupons for free boxes for the next time I moved- but yet, I never received those promised coupons! When that box finally arrived in Corvallis- over a month late- the manager (Trevor V) delivered it to my apartment complex without notice, when nobody was home to accept the box, with the lock completely torn off of the box and the door secured with saran wrap! I had to unload the entire box after arriving home at 8pm (because I worked in a veterinary hospital and routinely work 13-hour shifts as a resident) because none of my belongings could be secured! Most recently, the manager at the Corvallis store (again, Trevor V) accepted a u-box and put in a shipment to the wrong city. When I told him he selected the city he told me "that doesn't matter just call this number and they will re-direct it for you." When I called to get the box re-directed to the correct city, I was told: 1- this is a lie, they cannot re-direct a box to a different city once it has been sent for shipment; 2- the delivery site in the city I was moving to was unable to accept u-boxes despite the fact that they are clearly listed as a u-box center on the u-haul website and via the u-haul website you can order a shipment directed there! Trevor V is clearly a lazy manager and doesn't give a damn about the customer or the business he works for. The fact that two managers at completely different cities would act so similarly sneaky makes me believe that the problem is with the company itself, extending far beyond the local depots. Their call center people are not familiar with what their business offers. They are unable to search confirmation numbers, and they put you off by saying they are making notes on your account but somehow those notes are NEVER accessible by ANYONE else you wind up speaking with. MovingHelpers was unable to give me any information with how the service worked- despite my directly asking they told me the MovingHelpers provide their own transport vehicle for the u-box, which is untrue causing me to have to write a personal check at the delivery for $117- this seems like not a big deal, but when you've already spent literally thousands and then were forced to spend another $210 for a moving crew because the delivery site wasn't a real u-box center, this is a huge thing for the u-haul MovingHelpers to not realize might be a necessary cost to mention! It would be worth double to NEVER see a u-haul truck again, because they truly are that terrible of a company.
8 years ago (05-08-2017)
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