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U-Haul Moving & Storage of Milwaukie

  1. Oregon
  2. Milwaukie Moving Company

Reviews, get directions and contact details for U-Haul Moving & Storage of Milwaukie

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 14310 SE McLoughlin Blvd, Milwaukie, OR 97267, USA
Phone: (503) 653-5930
moc.luahu@lridbbf120408
State: Oregon
Zip Code: 97267


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Reviews
I rented a trailer and brought it back within 24hrs. Got a phone and left a message asking if I needed it for another day. When I called back got the service center not this location. Explained that it was dropped off within the time period of 1 day. Said the manager would contact me regarding the problem. Never heard from anyone and they charged me for 2 days. A totally nightmare in getting my money back. This locations personnel needs training.
8 years ago (14-09-2017)
They scheduled someone over my hitch install appointment, and forced me to move it. Times available were tight to pick up my kids from school, but they assured me the work would be done in time. 30 minutes over time they tell me they couldn't get the dirt cover reinstalled; barely made it in time to pick up my kids. No apology, no discount. I will never go back here.
8 years ago (06-11-2017)
Not a great experience. Got there at 7am for a self check-in process. When the app gave us the truck number assigned to us we find it blocked in by another truck. Spent an 1.5hrs on the phone with customer service, Deandra from U-Haul call center was very sweet and tried so hard to help us. She called the general manager several times and couldn't get a hold of them, she tried calling the area President and couldn't get a hold of them either. Finally at 8:38 some staff started to show up. I was informed they didn't open till 9. When I told him my problem he walked away without saying anything, moved the truck blocking us in and walked away again without saying anything. Deandra said she work on getting us a credit for all the trouble we went through. I mean our movers where waiting for us over an hour, and we still had to pay for their time while we got no work out if them because of U-Haul. Depending if Deandra can help us will determine if we use U-Haul again. But I doubt I'll even use this branch again. The manager has our number, a call to apologize for the crappy service they gave us would be a start. Gone are the days of a customer service minded company.
8 years ago (09-10-2017)
What a bunch of morons called and the fist girl said no we don't have any car dollys so i looked on line and the web site said they do , called back the second person said yes we do have them i said ill be right up got there the guy said he wouldn't rent one to me because i was towing a pickup frame and 4 wheels it didn't look safe . guess you can tow the whole junk car but not a frame to be restored. don't waist your time these incompetent bozos!
8 years ago (06-10-2017)
They are the worst location I've been to! They take there sweet time to get to the customers .Very unprofessional in my opinion.
8 years ago (27-08-2017)
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