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Willamette Express LTD

  1. Mcloughlin Industrial
  2. Milwaukie Moving Company
  3. Portland Moving Company

Reviews, get directions and contact details for Willamette Express LTD

Willamette Express LTD

About

Willamette Express is an expert residential, office, & industrial moving company. We also offer storage and a variety of construction services ranging from kitchen remodeling, to electrical and plumbing, to food carts. Contact us for your next project!

Address: 2505 SE Stubb St, Portland, OR 97222, USA
Phone: (503) 513-5118
State: Oregon
Zip Code: 97222


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Reviews
Just moved this morning with the help of two fantastic guys from Willamette Express! They were professional, courteous and efficient! I appreciated their hard work, especially after going up two flights of narrow stairs to move our items. Highly recommend!
9 years ago (31-07-2017)
We started out being satisfied with this company even though there were some signs early on that they weren't used to moving higher-end household goods....for example, they had no plans to protect an antique sofa upholstered in velvet (no covers/no shrink-wrap) until I saw how they were handling the piece and made a stink about it. They also underestimated the amount of packing that needed to be done which ultimately had some disastrous results for us because they were still packing as furniture and boxes were being loaded, thus distracting us from effectively supervising what was going on. We had specifically instructed them not to pack any of our artwork (Willamette Express has admitted that this had been made clear to them). Because our move was to a house only five miles away, we had moved all of the artwork ourselves; however, there were a few remaining pieces that we hadn't gotten to. Thus, it was a very unpleasant discovery during the unpacking process the next week to find that they had packed a fragile sculpture fashioned out of a walrus tusk (an investment piece purchased by us in 2004 for $2900) in a box along with items from our powder room (toilet plunger, cleaning supplies and two hand towels). The medium-size box was not labeled Fragile, but identified as "bath towels, paper, misc., and the sculpture had been laid on top simply separated from the rest by a single sheet of paper. Needless to say, given the labeling, opening this box wasn't high on the unpacking priority list. We submitted a claim asking for the depreciated value of this sculpture due to the damage which, of course, can be repaired, but will always detract from its re-sale value. Their response: a check for $6.00 (which we returned to them) based on the estimated weight of the sculpture . Willamette's management totally disregarded their failure to comply with our instructions not to touch any artwork and accepted no responsibility for this lapse. We realize that our move may have involved more than your average local moves. And, that's what we want anyone who is considering Willamette to know. If you have treasured items, this is NOT the company to select for your move. Their salespeople will tell you otherwise, but know that they can't be expected to follow even the most explicit instructions. And, if there is a problem, they will wiggle out of it. We have relocated several times and know that there is no perfect moving company or moving experience....damage happens. However, none has ever walked away from their responsibility like Willamette.
10 years ago (14-09-2016)
We moved with Willamette Express two weeks ago. All the individuals we dealt with were clear and professional from the woman who set up the move to Scott and Eddie who moved us. They were tireless, always upbeat and hard workers. They made a tough day go easier. Only downside is the tool (sq feet of residence) the company uses (standard practice) to estimate the size of job gave an underestimate of workers needed and final cost. I would definately recommend them to a friend but advise adding some additional time to the estimate.
11 years ago (06-03-2016)
Over the past few years I have had to move not just me but my father as well. Some of those moves were a bit complicated. Before finding Willamette Express I had the unfortunate luck of using other movers (Big Al's and All My Sons). The other guys just didn't do a great job. They forgot to bring wardrobe boxes and blamed me for not reminding them, they got lost, they rushed through one of the moves like they were on speed and they were surly. They packed kitchen stuff with bathroom stuff (yuck!!) That's just some of it. And then I found Willamette Express Moving. Wow! What a wonderful difference! On the different moves the same guys would show up so I got to know them. They were always friendly and could communicate easily with me. And they were so sweet to my dad who was in his mid 90s at that time. They even helped me place my furniture which the other companies never had time for. Most of the guys have been working at Willamette Express Moving for quite some time. To me, that speaks very highly of a company. But what sets Willamette Express Moving apart from the others is the owner, Jon Calvin. They are good at what they do, they treat the customer with respect and they are honest.
10 years ago (11-04-2016)
I have mixed feelings about my experience with Willamette Express. Pros: They offered competitive pricing and were accommodating when there were issues with the building we were moving to. Also they completed the move on time and budget. Cons: There was damage done to our old suite during the move and one of our shredders was broken. Additionally, our artwork was not packed as we were told it would be and a few of the paintings were dented when they arrived at the new office. We thought since we had purchased additional insurance through Willamette for the move that there wouldn’t be a problem getting any of this taken care of, but basically they said they wouldn’t help us. They also did not honor the refund they originally offered us on the return of our used boxes. As a person who has used many moving companies, I would not use Willamette Express again or refer business to them in the future. As a business owner, I stand by our product and service record and am only interested in working with vendors who do the same.
16 years ago (27-04-2011)
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