U.S. Bank Branch

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Address: 204 E Washington St, Iowa City, IA 52240, USA

Phone: (319) 356-9000

Website

State: Iowa

City: Iowa City

Zip Code: 52240

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Took 15 mins for downtown location drive thru to make 1 deposit slip.  They also refused to process a check.  I called the main office to complain.  The guy Jake responded by giving excuses.  He said next time to go in and not drive thru bc counting the cash and multiple checks took a long time.  I can count $1800 in less than a minute.  I do about 10 deposits a month and all with multiple checks for a business.  Never did it take 15 mins to do 1 deposit slip.

 7 years ago (06-04-2018)

super rude staff, unprofessional, unknowledgeable, they'll treat you as anything other than a customer, stay far far away from US Bank!!!

 7 years ago (15-02-2018)

Be careful with these guys! My son opened an account to pay tuition and some spending cash. They hold on to deposit checks a full 5 business days, even if the check was issued by a large well known financial institution. I got involved with the branch manager and regional manager because my son needed to pay tuition . They told me that the check was being held up by the bank of which the check was drawn upon. I checked this out with the controller of the company who wrote the check. It was a total lie. I always thought bankers were pretty straight forward people to deal with. Not this time!

 9 years ago (17-11-2016)

Check your account regularly, or they would just steal your money!!  My account was originally set up without a monthly maintenance fee.  WITHOUT ANY notification, the bank charged me a maintenance fee for months!!

 8 years ago (27-02-2017)

They are always so friendly. I really am impressed by how enjoyable my experience is every time I go in.

 9 years ago (01-12-2016)

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