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Reviews, get directions and contact details for U.S. Cellular

Story

No Hidden Fees on Total Plans plus Unlimited Data for just $40/mo., with 4 lines. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years. Visit your local Stillwater,OK store to check out some of the special offers available.

Address: 603B N Perkins Rd, Stillwater, OK 74075, USA
Phone: (405) 533-1800
State: Oklahoma
City: Stillwater
Zip Code: 74075


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
I have always gotten great service from the local us cellular store and every employee I have talked to about any of the phones my family has. U.S. cellular bent over backwards to help us.
7 years ago (14-03-2018)
I have never had worse customer service in my life. I'm a very open-minded and patient person and I can say this is the worst company I have had the displeasure of working with. When this store was located on the other side of town, it was really good! We never had any issues and everyone was helpful and nice. Since then, they have switched locations. A manager is never there, every time we walk in the store it is always a new face, but on top of all of that every person we have dealt with has been incredibly rude. We had issues with our bill going up and down and no one could explain it to us, no one even knew what the bill breakdown was. We pride ourselves on being nice to everyone we come into contact with because we know how customer service is, but it is beyond frustrating to try to work with employees who do not even have respect for the job or you as a customer. I even called support hoping that it was just a local issue, every one I talked to got snippy with me immediately and if you know me I am not even capable of being mean to anyone. I have literally lost respect for this company and it kills me to have to give them any of my time and money.
8 years ago (25-10-2017)
I ported two lines into them. I had to pick 4 phones before they even had this piece of junk in stock it locks up wife's phones goes dead. I also get 0 signal in my building. I had to order a signal booster for $275.00 by the way t mobile gives them away. I mad a big mistake by switching do your research before switching companies. I thought this company had great coverage because they are suppose to be teamed up with Verizon . Customer service is a d+ depends on mood of staff that day other then the lady that works there she is awesome. I was also told that all iPhone 6s plus was unlock. I went out paid $450 for one took it to okc store and was informed the phone was not factory unlocked it was a att phone. that store did not know what was going on as well. I feel us cellular staff seems to not give a hoot about there own company. I take it they dont pay well or there is no befits??????? All I know as a customer I feel like I am a no body with this company. This my questions if you are a corp store with no inventory what kind of company is this? by the way when they make a order on your account you are not allowed to change numbers or change phones until that order is complete. (What a crock) this company needs some help or they will see bk with ten years . Get your people out of your stores before they kill your company. One guy shoving food down his throat as he was trying to help us in Stillwater. I dont want to see sun flower seeds in your teeth very unprofessional . T MOBILE YOU MIGHT HAVE NO SIGNAL IN BETWEEN STILLWATER AND TULSA. your customer service rocks compared to cellular. today I need to switch out phones and no one ans the corp store phone and trust me there is never a line in the store.. They do not want to work.
8 years ago (19-07-2017)
They do not keep their word. They tell you exactly what they think you wany to hear.
8 years ago (01-10-2017)
Awful, awful, awful. The staff is uneducated and uninformed on their products and website offers. I have never had a good experience with them. Why go to professionals if they don't know anymore than you do!
7 years ago (16-01-2018)
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