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Reviews, get directions and contact details for UFC Gym

Address: 550 First Colonial Road, Virginia Beach, VA 23451, USA
Phone: (757) 963-8784
State: Virginia
City: Virginia Beach
Zip Code: 23451


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
My son and I joined UFC Gym last September and we love it... I like the variety of classes they offer, you can always switch it up.. The staff is very knowledgeable, friendly and energetic. I highly recommend this gym, you won’t regret it!!
7 years ago (10-01-2018)
Coaches and classes are great, but not much else. I should have written this a while back since that is when my disaster experience occurred with this place, but I had forgotten about it until I was out running errands the other day and a young lady that appeared to work here approached me with some type of pass asking for my information. (That’s not intrusive at all). I declined instantly as I remembered the fiasco I endured with this place. I had cancelled because I never used it as much as I thought I would. Gym on base is much more convenient. I went in and filled out the cancellation form as required and thought that was the end of it. Well, I got charged the next month and thought it was a mistake so I called to get the charge reversed since they require that you pay for first AND last months at signing so why was I being charged AGAIN for last months dues after cancelling? (Ask former members because this is an apparent trend here with people who cancel) Never got that refund so I cancelled the credit card on file for precautionary measures and left it at that. Then I get emails saying I’m still being charged three consecutive months beyond that plus late fees and for what reason? Your guess is better than mine! I was unaware that my account was never cancelled nor was I aware of the charges stacking up against me. I called to see what the problem was and a guy answered saying that Devin wasn’t in. This pretty much was the routine for the next week as every time I called, despite speaking to different front desk people, the manager wasn’t there” or my messages urging for the manager to call me back would “be given to the manager as soon as he walked in”. One lady I spoke with even took it upon herself to go look for my cancellation form to see if it had been processed or what was holding it up. She told me she “found it, but it still wasn’t processed” and this is months later mind you. Then she began apologizing profusely as she described that “this happens all the time”. I was truly at a loss for words. I asked if there was anyone else who could help me and she said unfortunately he was the only person who had the ability to cancel memberships. So the fact that my membership wasn’t cancelled when the form was filled out was red flag number one. Red flag number two is the fraudulent charges still being charged to my account despite a form clearly stating my intent to cancel. Red flag number three was a nonexistent manager who either wasn’t doing his job or just didn’t care. If they think I’m going to pay those charges they can keep living in that pipe dream because I did what was required on my part. They are the ones who did not follow through and they will never see another dime from me. What’s worse is that I am not the only one who’s experienced this as the lady mentioned many people call about this and various other problems. I do NOT recommend this place to anyone unless you want to be tangled in a trap with worthless “management”. Once they’ve got you in the door and signing your life away on the digital pad you’re nothing but a dollar sign to them. Good luck with that business model.
8 years ago (12-12-2017)
Horrible communication, gym is great (its a franchise) BUT.... We had 3 memberships which I had to cancel due family emergency and personal injuries. We were confirmed with confirmation emails that membership is cancelled and refund has been issued. But funds got never released for 2 of our accounts. This has been a battle for last 3 months. Countless number of phone calls to resolve this and already visited the facility a few times but each time it gets procrastinated that we will take care of it but nothing gets done. Now one my frozen account is past due... TBH, go to real academy if you really want to learn MMA, this place might be a great place for a class workout but it is not teaching you much as an martial art. Edit: Moving it to 3 stars from 1 star, since Devin (the current manager) is awesome and trying to resolve the issue.
8 years ago (18-10-2017)
My son loves the BJJ class!
7 years ago (18-02-2018)
5 stars, because it is a fairly new location (Opened Sept. 2017) and I have free reins to all of the equipment when I go, early in the mornings. Friendly staff, clean facility, and some BANGIN' trap music to workout to!
8 years ago (13-10-2017)
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