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UIC Fertility Center - Chicago Illinois

  1. Illinois Medical District
  2. Illinois Health

Reviews, get directions and contact details for UIC Fertility Center - Chicago Illinois

Address: 1801 W Taylor St #4a, Chicago, IL 60612, USA
Phone: (800) 842-1002
State: Illinois
Zip Code: 60612


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Reviews
This is the absolute worst medical clinic my wife and I have ever visited. Never have I felt so much frustration with the lack safety and oversight that should go into well established medical procedures. The entire staff, from the receptionists to the nurses and doctors, do not take any responsibility for proper patient care or doing their job as anyone would expect. My wife was at high risk to develop a dangerous syndrome when she was undergoing treatment for ivf. She was at high risk because of something in her medical history, which the doctor knew, and yet the doctor never discussed the possibility of developing the syndrome with us at any real length. No changes were made in her treatment regimen to help prevent developing this syndrome (which could have been done). Unfortunately, after egg retrieval she started to feel sick and we called the clinic. The first day, the doctor told us to ignore what she was feeling and that is was normal. The doctor didn't follow-up in any way after that. On the third day, my wife was very sick and she called and talked to a nurse, telling her how badly she felt, and the nurse said the doctor would call her back. She didn't get a call back, so she e-mailed the online chart the doctor could see, and still got no response. She then called a couple more times, and the receptionist kept putting her through to nurses voice mails. I called, told the receptionist it was an emergency, and she put me through the same channels, straight to nurses voice mail. I called again, said I needed to speak with any doctor, it was absolute emergency! She put me through to another voice mail. No one ever told us to go to the emergency room, but luckily we did so anyway. We took my wife to the hospital where she had to have emergency surgery. The ER doctors tried to call our doctor at the fertility clinic and said they couldn't get a hold of anyone (though our fertility doctor later told us he spoke with them, which they refute). My wife was in the hospital for 4 days. Even though our clinic doctor said he had talked to the ER doctors, he never once made any attempt to contact us after the emergency. The people at this clinic want to take no responsibility for patient care. If you call them, you can expect to wait the entire day for them to call you back (even in the case of an emergency). Even still they may never contact you back. They clearly do not care even the least bit about you or maybe they would check up to see how you are doing after an emergency which they supposedly knew about. I cannot stress enough how miserable this experience has been (and this was over a month ago). Please, if you are looking for a place for fertility treatment and care, do yourself a favor and go somewhere else. -Joe
10 years ago (02-03-2016)
I had called in December to schedule an appointment . They told me that the wait is really long and their closest opening is April 23 @10am so I took it. (4 month wait) Now it is April 11 and I called because I wanted to make sure My appoint is correct and I have everything I need. The lady told me I was suppose to receive a file in the mail and turns out I dont have a appointment that day because it is a Saturday and the clinic isn't even open. (after I waited 4 months) So a nice lady helped me and RE-SCHEDULED ME FOR JULY 21! Its really frustrating waiting and then They dont even have me on the calendar. I haven't even yet went and I am already scared
9 years ago (11-04-2016)
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