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Ultimate Car Wash & Detailing

  1. Illinois
  2. Illinois Car Wash
  3. Pleasant Prairie Car Wash

Reviews, get directions and contact details for Ultimate Car Wash & Detailing

Ultimate Car Wash & Detailing

About

Ultimate Car Wash offers a Full Service & Exterior Only Car Wash with a Full Detail Shop. Otherwise known as a "Flex/Serve" Car Wash. We put the type of car wash choice in your hands.

Address: 309 E Il Route 173, IL-173, Antioch, IL 60002, USA
Phone: (847) 395-0681
moc.liateddnahsawracetamitlu@ofni
State: Illinois
City: Antioch
Zip Code: 60002


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 4:00 PM

Update Info
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Reviews
I LOVE the $15 car wash, this place also has amazing customer service, every time I go the manager always makes sure that everything is functioning and in order. I really appreciate the free vacums lol.
8 years ago (01-03-2018)
Just came from here, purchased a full service interior & exterior. As soon as I got in the car I noticed they didn't clean out all of the cup holders as pieces of trash were still left in them, the rear window had not been cleaned on the inside, and the tires were not cleaned... all things included in the full service package. They were also short staffed and much slower than normal on the full service side.
8 years ago (02-03-2018)
Free Vacuums! This place is really nice. You can get extra detailing, but have lots of free vacuums and isn't that busy. Car wash is normal pricing, but they will hand dry and vacuum your floor mats for a couple bucks more.
9 years ago (22-09-2017)
I was told "You get what you pay for" by the owner when my car came out of the wash tunnel dirty. I said, "I paid for a car wash"
9 years ago (24-12-2017)
Ownership & Management is a DISASTER The car wash, itself, is decent but the ownership/management is a complete DISASTER. Since this placed opened, I've had a few occasions where there have been problems and every time I've spoken to someone, they argue & make excuses Torn Car Matt - This happened to me in 2011 on a 3 month old brand new car after paying for a car matt wash. When this happened, they made excuses and denied tearing the matt although they resolved the issue by giving me $100 worth of free washes. I felt this was fair because a new set of Factory Matts (only sold in a set) would have been $200 and only one was damaged. Albeit, it took a couple of weeks to resolve this issue with Ultimate Car Wash in Antioch, IL. Grease Swirl & Scuff-Marks on Windows. This happened a couple of years ago, maybe in 2014 or 2015. In any case, the scuff marks were not on the car before the wash and, frankly, my car really wasn't that dirty before the wash - No bugs or salt so, when I left the wash, my car was actually dirtier than it was before I had it washed. The scuff marks probably came from the equipment and they rubbed off fairly easily so I didn't come to them with a complaint, but only to make them aware they might have an issue they should pay attention to from a maintenance perspective. In this case, again, they made excuses and denied it came from their wash. Dirty Car / Re-Wash - This is my BIGGEST COMPLAINT ! ! ! If you're car doesn't come clean, they argue with you about it and blame you instead of offering to make it right. Again, this is my biggest complaint with this place and I CERTAINLY understand that "really" dirty cars may not come clean with a single wash. For example, if you've driven through lots of wet/salty roads in the winter or just got back from Florida with heavy bugs in the summer, your car probably won't get 100% cleaned in a single wash...I get that! I get that so much that I sometimes go to the manual car wash in town to "blast" my car, if it's really dirty, before I take it to get washed at Ultimate Car Wash in Antioch. However, I shouldn't have to wash my car twice every single time I want to get a car wash under normal driving conditions when my car is not overly dirty. So, today in June of 2017, I had my car washed and I purchased the "ultimate" package, which I would assume is their ultimate / best wash. I had a weeks worth of bugs after driving back & forth to work so nothing more than any car might have after a week of driving in June. When I went to hand-dry my car off, as I usually do, I noticed a fair amount of bugs still on the front bumper & hood so I went back and brought it to their attention. AGAIN, the excuses came out as well as the statement that "car washes aren't supposed to clean cars." The PROBLEM with Ultimate Car Wash in Antioch, IL is that, aside from their rotten customer service, they stopped "blasting" the front & rear of cars with a high pressure wand before cars enter the wash. In the winter, this would help get most of the salt-crud off the car and, likewise, in the summer, this will get most of the bugs off the front of the car. Ultimate Car Wash in Antioch, IL used to do this, just like practically every car premium wash I've ever gone to has done, although, for whatever reason, they stopped doing this a few months ago. I've owned beaters when I was young and some really nice cars over the years although I've always taken care of my cars, regardless of whatever car I was driving. I've hand-washed cars and I've used many "premium" car washes over the years. That said, most "premium" car washes I've used have had similar problems with an occasional dirty car that needs a re-wash and a little extra TLC. In most cases, those premium car washes will just re-wash it and take care of the customer. However, Ultimate Car Wash in Antioch, IL just makes excuses and blames you for not bringing them a clean car to wash. This place is a joke...Unfortunately, it's the only game in town.
9 years ago (10-06-2017)
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