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Reviews, get directions and contact details for Park Place Hand Carwash

Address: 34450 US-45, Grayslake, IL 60030, USA
Phone: (847) 223-4002
State: Illinois
City: Grayslake
Zip Code: 60030


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 4:00 PM

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Reviews
Went here to get just the exterior of my brand new car wash and my rubber mats cleaned. Instead my seats got dirty from them yanking my mats out and some how got my headliner dirty. Note that I said brand new car with omly 1200 miles. So I pointed this out to the owner and she told me that no way could they had done that. Then she acted like I was crazy, and was very arrogant towards me. I guess she figured she could treat me like one of her employees. Since im Hispanic, never again will go here and I'll let everyone know! This place sucks! I went home and had to clean seats and headliner myself.
8 years ago (28-12-2017)
More than just disappointed in the quality of care, which is zero. For 30 bucks they could at least gloss over the back of the car. The front was seriously half a$$ed, they didn't even touch the back till asked. I had to ask them if the services no longer included even trying to wipe off the paneling. To which I was met with a rude dark haired woman who made me show her where the car had be neglected to be cleaned. It has been about two years since I had stopped here, and I don't know what has happened since, but the service is terrible now. I wouldn't waste your money here. I had to finish cleaning my little sedan myself at home. I could've gotten the same amount of detailing from a drive in car wash.
8 years ago (19-11-2017)
Overpriced, rude staff, extremely long wait. Have come here for years but new ownership is not customer service oriented. Will not be back again.
7 years ago (04-03-2018)
I read the reviews were bad but still wanted to give this place a chance. The wash was good but this place lacks good management. I did a detail and they put the wrong floor mats back in my car that were way less quality. I am trying to sell this car and I explained myself thoroughly and they put me on hold 3 times with no solution. I left my number and now I'm going to have to go back to get them replaced.
8 years ago (02-08-2017)
DO NOT GO HERE, they did a crappy job the first time they cleaned the car and missed a ton of different spots. Then when we take it there again(my wife because I wasn't there or I would have told her no) they end up destroying my car seat and won't give me a refund and won't give me some kind of help with paying for my seat or anything for this huge inconvenience. Take your car somewhere else these people do not care about your car or you.
8 years ago (07-09-2017)
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