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UNC REX Healthcare

  1. Northwest Raleigh
  2. Raleigh Health
  3. North Carolina Health
  4. North Carolina Hospital

Reviews, get directions and contact details for UNC REX Healthcare

About

For more than 120 years, UNC REX Healthcare has provided expert care for the Wake County community and surrounding areas. UNC REX is a private, not-for-profit health care system and is a member of UNC Health Care.

Story

For more than 120 years, UNC REX Healthcare has provided expert care for the Wake County community and surrounding areas. With more than 6,400 co-workers, UNC REX is a private, not-for-profit health care system and is a member of UNC Health Care. UNC REX provides various health care services throughout Wake County with facilities in Apex, Cary, Garner, Holly Springs, Knightdale, Wakefield and downtown Raleigh.

Mission

To provide the best in health services by bringing together compassionate care and leading-edge technology.

Products

Health & Wellness services including an acute care hospital, four wellness centers, two skilled nursing facilities focusing on rehabilitation and long-term nursing care, freestanding outpatient diagnostic, urgent care and surgery center.

Address: 4420 Lake Boone Trail, Raleigh, NC 27607, USA
Phone: (919) 784-3100
State: North Carolina
Zip Code: 27607


Update Info
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Reviews
I would have given the hospital 5 stars, but the nurse who helped deliver my baby, as well as the on call Dr. were pretty rude. They seemed more concerned about my previous smoking habits than the current situation. After that everything was great. All of the nurses in after delivery unit are so nice. One stands out in mind, Wendy. If you ever see this, thanks so much for making my stay at the hospital a pleasant one! Great staff, and the hospital food is actually a high light, very good food! Minus the couple bad apples along the way, thanks Rex for making stay a pretty good one.
8 years ago (06-08-2017)
Called to set up an appointment for a first time patient. Online they are listed as performing obstetrics and gynecology, and through a search from my insurance provider they are listed to also perform pregnancy ultrasounds. The women who answered the phone asked how she could help me to which I replied I would like to set up my first prenatal appointment. Without hesitation in the most rude and condescending tone she responded "...and you call a hematology department". I immediately called her out on her rude behavior to which she did not apologize for. I had called the primary number and chose options on the automated system for "schedule an appointment" and "first time patient" but was never directed to a specific department. Regardless if I did connect to the wrong department a receptionist should not handle it in this way, she should say let me direct you to the correct department not insinuate that I am an idiot for calling. Of course hormones are raging and I am emotional and pregnant but I myself answer phones at a vet office and I would never dream of using that tone or saying anything like that to a client. I got off the phone crying and scared to call anywhere else and get a response like that.
8 years ago (24-07-2017)
Tonight I came to visit my brother at the ER for chest pain. When I went to see how long he's been waiting for results it was 3 hours. Waiting 3 hours for results for someone who's been having chest pain is ridiculous. The customer service there was poor. I went to check to see how much longer was it going to take for the results to come in the front desk weren't concerned at all. I was just advised to knock on the triage nurse door to let them know he is not feeling well & to see how long everything will be. The nurse looked at me , and disregarded me. At this point I was furious! I told my brother to go up to the nurse & tell them how you feel. He went up there more then once and was ignored by the nurses. My brother left that night with no results and the staff just being rude to him and telling him bye as they cared less! How can people be so careless about people who only needs medical attention !
8 years ago (27-05-2017)
This is a horrible hospital! !!! I would not bring a rat to this dump. Doctors are complete idiots and morons. They dont have a clue of what to do. It is no wonder that poor man died two rooms down from my mother. On top of that you got a staff member yelling get the morgue on the phone for transport. Talk about respect for the one who just passed away and his family! Please go to a hospital that cares and know what they are doing! If you get Dr. Donahue or Dr. Wise run as fast as you can!!!!!!!
8 years ago (01-06-2017)
I delivered my child via c-section at REX and I could not have had a better experience. Every doctor, nurse, and staff member went above and beyond to ensure myself, my family, and visitors felt comfortable, safe, and supported in every way. The nurses were AMAZING! They were there to provide assistance every step of the way and did everything they could to help answer my questions and ensure I was prepared for post-surgery care when I got home. I can't say enough great things about my experience!
9 years ago (17-02-2017)
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