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Reviews, get directions and contact details for UNC School of Dentistry

About

The UNC School of Dentistry prepares its graduates to enter the general practice of dentistry, the dental specialties, dental allied health fields, research and teaching in a wide variety of settings.

Story

The School of Dentistry is committed to dental education excellence at the undergraduate, graduate, doctoral and postdoctoral levels. The school's academic environment fosters the pursuit of knowledge in the basic, behavioral and clinical sciences. Independent thinking and lifelong learning are encouraged through degree-granting and continuing education programs. A high standard of professional and personal ethics, as well as technical excellence, are integral to the learning experience.

Mission

The mission of the University of North Carolina at Chapel Hill School of Dentistry is to promote the health of the people of North Carolina, the nation and the world through excellence in teaching, patient care, research and service.

Address: 385 S Columbia St, Chapel Hill, NC 27599, USA
Phone: (919) 537-3737
State: North Carolina
Zip Code: 27599


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Reviews
My cyst removal was great but you can never get in touch with them. When you leave a voice mail they never call back. Ive been waiting for them to send a important letter but they have not did that yet it's been nearly 2 months.
9 years ago (28-01-2017)
Unfortunately my experience was less than stellar, upon my last few visits. The rates are really no better than going to a regular dentist, which kind of defeats the purpose of helping those in low (or no) income situations. I understand this is a "teaching" program, but having a dental student and dental professional sit in the room and talk ABOUT me, rather than TO me was not only unprofessional, but just plain RUDE. I heard words that were actually starting to scare me, but not once did either of them try to explain to ME what issues I was facing, and what would need to be done to resolve them. They discussed my x-rays without ever bothering to acknowledge I was in the room. Even worse, I overheard students actually making fun of me, while I sat in a chair, with my mouth pried open, unable to speak or move. Then someone had the gall to say (not to ME, of course) it was "my own fault" for not taking care of my teeth, unaware and uncaring of the fact that I came from a low-income family, who didn't take me to my first dentist visit until I was sixteen years old, or the fact that I had not even really been fully educated about dental care, until I was in my early twenties, which by that point I had more than a few problems with my teeth, due to my lack of knowledge and education about dental care, and the fact that I didn't have the means to visit a dentist regularly. My last visit ensured I would never return to this program again, after (yet again) having them talk about me, rather than TO me, and fail to provide me with any information about what exactly was wrong with my teeth/gums. While the students here are capable, my personal experience is that they lack any "bedside manner" or professionalism, when it comes to treating people kindly, or talking to them about their dental care and how to resolve present issues and prevent future ones. I would not recommend this program to anyone who had another option. Much of the time it was as if the "right hand had no idea what the left hand was doing" and vice versa. They are incredibly difficult to get on the phone, they don't return calls, and overall I find much of the staff/students there unprofessional, and lacking empathy.
9 years ago (04-12-2016)
My daughter had a jaw problem for 10 months. No local MD or Dentist could offer any solutions. Some even told her that she would have to live with the condition, which was constant pain everyday, not to mention the inability to eat. She lost close to 40 pounds. After months of searching for a solution we located Dr. Nigel Matthews at the UNC School of Dentistry, who was recommended by about the 8th Dr. that she visited. Dr. Matthews performed multiple tests, and showed sincere concern. Surgery was performed, and after less than a month, she is 95% back to normal. Dr. Matthews is HIGHLY recommended. None better.
9 years ago (14-10-2016)
I also have been calling and could not get anyone. I called today and the young lady that answered the phone had NO customer service. This is UNC for god sake. Customer service is very important.
9 years ago (13-12-2016)
Never go to UNC dentistry, horrible quality and very poor knowledge, especially in the root canal department. Avoid Eric Rivera unless you want to have a permanent damage to yourself.
9 years ago (27-01-2017)
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