United Air Temp

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Address: 1073 W Broad St # A, Falls Church, VA 22046, USA

Phone: (703) 237-7717

Website

State: Virginia

Zip Code: 22046

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Reviews

Every one should try Shaw Services...such a great experience as compare to UAT.

 9 years ago (02-05-2017)

My A/C went out about 2 weeks ago. The insurance company said I will be contacted by United Air temp. Even though the temperature was in the high 90's, they could not come out to see me for 5 days. The first technician diagnosed it as a leakage in the coil and advised another technician would come and pick up the coil for repairs.  The second repair man came 2 days later, and demanded I pay close to a $1000 dollars for a refrigerant before he would remove the coil for repair and since I did not have a $1000 that day he left. The customer service rep who called to confirm the second appointment did not mention that I would have to pay close to a $1000. Neither did the first repair man. 5 days later, my insurer is yet to receive a diagnosis from United air temp.  Needless to say, it's been 15 days and I still do not have a resolution.

 10 years ago (15-08-2016)

Don't trust this company. I filed a claim with my home warranty company and were provided this company's info for a tech to come out and take a look at our A/C. When the tech came to our place, he was first not able to diagnose the issue properly and kept guessing. After that he tried to convince me to buy a new A/C from them. When I told him that I am not interested in getting a new unit and want the existing one replaced, the tech Alan told me that he is going to call the warranty company and even gave me timeline of when I can expect the replacement part and about scheduling and appointment to replace the broken part. He then took my cc info and left without giving me any invoice or detail of his diagnosis. A few hours later the warranty company called me and denied my claim. They said that the tech told them that the issue was caused due to dryer lint above the unit. This is a complete LIE and they also said that they have pictured to prove this. I asked them for pics since I took my own pics. It took United Air 48 hours to send the pics to the warranty company . Still no receipt for me. The pics clearly showed corrosion and dust that gathered on one side of the vent pipes, which by the way are covered by the warranty contract even if it is pre-existing. NO LINT. But according to the warranty company the tech's analysis is final and they cannot do anything about it. I'm hoping that others will read this review and try to stay away from this company, unless you want to waste your money on dishonest technicians.

 10 years ago (26-07-2016)

Even 1 - Star is too good for this company.
So, I paid $69 for a basic cleaning service, the technician convinced me to purchase $165 for a capacitor, assuring me it will help in starting the AC compressor. 
That evening AC stopped working.  Hmmm.  Called the "vendor", they recommended another company, as United Air Temp isn't certified to service these systems.
The other companies' technician took one look and stated "This is an AC 101 issue".  5 minutes later - AC fixed.  No problems.  He also stated that the capacitor will help in starting the system but wasn't required, as the AC unit @ 9 years is in great shape.
So, I contact United Air Temp supervisor asking for my $69 (not even for the $165 for the capacitor).
He refused, we argued a bit.  
Long story short, I will take my business elsewhere, I suggest you do too.
These guys don't deserve your money.
Just FYI - take a look at TwinAir.  These guys are out of Manassas.   Just look at their reviews.  They know what their doing.  Only problem with them is they charge a few bucks more.


      
      
      
 11 years ago (04-06-2015)

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United Air Temp

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