United Federal Credit Union

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About

United Federal Credit Union: Federally insured by NCUA. www.unitedfcu.com Helping members build a sound financial future. Our primary purpose is to serve our Members, so please let us know your thoughts! (888) 982-1400

Story

United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. UFCU consists of more than 168,000 Member/owners worldwide and manages assets in excess of $2.6 billion. Its corporate offices and main branch are in St. Joseph, Mich., with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, and Ohio.

Federally insured by NCUA. Equal Opportunity Lender. Equal Housing Lender.

Address: 209 Turnersburg Hwy, Statesville, NC 28625, USA

Phone: (888) 982-1400

Website

State: North Carolina

City: Statesville

Zip Code: 28625

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

	
1.0 star rating 2/25/2016
First to Review
I've had multiple loans with this Credit Union. I recently came to find out after buying my SUV in July of 2013 that I was given 60 days to make my first payment that they've been charging me every month since September of 2013 for late fees ($25/ea). I didn't notice them because none of this was stated on their little app that is a nightmare to use. I call them up to discuss the issue and they tell me well tough luck the contract, that i never received, I agreed to said my first payment was due in 30 days. Their manager Brandon could care less and pretty much said well tough luck this is what you agreed to even though the woman who approved the loan clearly told me I had 60 days for my first payment to be made. Well they may be $700 richer but they are losing a long time customer and I will be refinancing my vehicle with someone else. I warn anyone that is considering them for use, their business ethics are awful and all they care about is making a buck off of you.

 9 years ago (25-02-2016)

Always a pleasure to work with.  The whole team is nice and very helpful. 

 9 years ago (07-09-2016)

Love this bank and its customer service. Can't think of a better place to bank with.

 9 years ago (02-01-2017)

This is the most uncooperative credit company I have ever dealt with.  I have never had any issue paying bills on time.  They tell you one thing on the phone and then do another on your bill.  You end up spending large amounts of time to get it straightened out.  They are very inflexible.  Any normal lending institution is much better.

 10 years ago (18-11-2015)

Great Customer Service

 8 years ago (24-08-2017)

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