United Moving & Storage

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Address: 1770 NE Fuson Rd, Bremerton, WA 98311, United States

Phone: (360) 479-4800

Website

State: Washington

City: Bremerton

Zip Code: 98311

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Not sure why they only have 2 stars. They were extremely polite and helpful throughout the entire move. The movers showed up on time, were quick and efficient, and had our entire move done within 4 hours saving us almost $500 from the original estimate. Nothing was broken, damaged, or scratched, and they offered to move anything in the house if we didn't like the placement before they left. 

I would definitely use them again.

 7 years ago (23-02-2018)

Hired this company on recommendation of real estate agent.
Move consisted of moving household goods 4 miles.
Elected to not take additional insurance as extra cost was $480 .
Movers very careless-dropped a heirloom Bonnet Top High Boy; broke key off of wine cooler, broke a wicker chair leg, and a dining room chair leg.
The cost to replace the dinning room chair is $369 and they offered $12
based on 20 lbs (weight of chair)times 60 cents/pound.
Base insurance reimburses damage at 60 cents per pound-
Would never use again because of their carless handing of goods.
Perhaps the workers are more careful if they know the client has paid for extra insurance and they are probably somewhat accountable for insurance claims.
Workers were courteous, worked hard without frequent breaks-
The move took place end of June, 2017. The time to process a claim took in excess of 4 months. Total compensation offered was $60 again based on weight of damaged goods times 60 cents per pound. The claim adjuster's first letter asks recipient to return check if not satisfied along with explanation of why the client believes special consideration is warranted.
I did that and it took and additional 2 months and the response from the client was completely non responsive. Just recited the bill of lading terms.
No expression of any responsibility.

You have been forewarned.

      
      
      
 7 years ago (09-03-2018)

Best moving company in the business! Great customer service and employees are professional in every aspect from start to finish.

 8 years ago (16-10-2017)

I hate doing reviews but I'm not sure why they have all these negative reviews , these guys were awesome. They had like 5 stars all the way up to when I was about to hire , when the bad reviews popped up I got hesitant but I needed the help being pregnant and all and my husband deployed so I took a chance and don't regret it.

So this was my first time actually hiring movers without the miltary covering it. We went from Bangor base in silverdale to a new house we purchased in Port Orchard. My quoter was Teri , she was wonderful , very pleasant and professional. They'll have one of their quote people come by your moving location and take a look at what needs to be packed , and how much time it would take to load up everything, so you get a pretty accurate quote. We both knew the move would take no less than 6 hours but she quoted me for 8 hours just to be safe.They gave me the best quote out of everyone.

 When moving Day came my movers were Ben and Justin, they actually arrived an hour earlier than planned but that was totally fine with me, I wanted to get the move done as early as possible. I will say if you just pack everything yourself it saves you a lot of money, make sure to keep all your tv's boxes and cushions for it, buy mattress bags so they don't box them. I had everything packed and ready with the help of my family so I literally only paid labor. I think it took them 2.5-3 hours to load the truck. Then we drove over to port orchard and the unloading took maybe an hour ? So the moving portion was about 4 hours but then you have to pay them for travel time to and from their warehouse so that added 30 minutes each way. So I totaled a 5 hour move. Which wasn't bad at all. Saved me a few hours from the 8 hour quote. You only pay for the actual time you use. so if they quote you longer than you think it will take , it's just a precaution in case something comes up and it does take longer. 

As for the movers themselves both men were very nice and professional , they moved quick. They did put like fabric pads on doors they were carrying things through , they had like a long red carpet at the entrance where they kept moving in and out of. They didn't drop anything , there were no damages to any of my boxes or furniture. It was a very successful move. 

I hope I never have to move again but if I ever do I'd use them or refer them to a friend.

 8 years ago (05-09-2017)

I have moved numerous times.  This was by far the worst move I have experienced.  I purchased replacement insurance.  A piece of furniture was broken.  I assumed it would be repaired.  No, I was sent a check for 1/3 of my claim.  After submitting the claim it took 2 months to be settled--unsatisfactorily.  Items were left behind at my house and I was told it was my fault.  I use a walker and have a hard time with stairs, but that didn't matter.  Beware!  Don't use this company!!!

 8 years ago (19-01-2017)

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United Moving & Storage

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