United Plumbing Co

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Address: 8951 W U.S. Hwy 42, Prospect, KY 40059, USA

Phone: (502) 228-1996

Website

State: Kentucky

City: Prospect

Zip Code: 40059

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Just had new kitchen sink installed. Have used United for about 8 years now. Installation went well even though sink would not go down on 1 corner. They adjusted wood underneath & it went right in. Told me if there were any issues, to call them. And they took all the boxes & old sink with them. Great company. Courteous & personable technician (Dennis) & Chris, the owner, stopped by to lend a hand. Very satisfied!

 7 years ago (07-02-2018)

Only reason we used these guys was because of the insurance with Louisville Water Co. Would not recommend if it was coming out of our pocket. Called for minor bathtub issue and a guy came out the same day. He said he needed to find a replacement part and did not communicate with us until two days later after we had tried calling back four times. Finally, a week later he came back for a five minute fix but the lack of communication was not ideal. Prefer to not use again. The next time we file an insurance claim we will try to ask for a different company. Edit: a few days later we realized the issue was not fixed. Home Serve sent another (more honest and communicative) company out. They told us the part the United repairman put in was smaller than required/incorrect for our model. Will never use United again and will cancel Home Serve insurance if they try to send them to us. I don't appreciate lazy, dishonest people that don't answer my phone calls and make me wait a week to allegedly resolve. This company isn't worth your time.

 7 years ago (02-02-2018)

Issues with upstairs bathroom. They were had great communication with us as when they can be here and we’re on time. The plumber was so nice and helpful. Explained everything and very kind. Will recommend them.

 7 years ago (27-02-2018)

Michael was very knowledgeable and confident in finding and repairing my water leak! Couldn't be more satisfied. I knew I was in the very best of hands! Thank you!

 7 years ago (08-03-2018)

Everything about United Plumbing is top notch. From the dispatcher, to the quality service provided and especially the technicians. They take time to explain the problem and what they need to do to resolve the problem. They are the best!

 7 years ago (08-02-2018)

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United Plumbing Co

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