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United States Postal Service

  1. Iowa
  2. Ames Post Office
  3. Iowa Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 525 Kellogg Ave, Ames, IA 50010, USA
Phone: (800) 275-8777
State: Iowa
Zip Code: 50010


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Reviews
very rarely do I leave reviews, this is one of those exceptions. Every time I go there there is a long line, plenty of workers walking around the back, plenty of open windows that could be helping people, but nope. Sit and wait for 45 min. The people at the counters seem to care, but every time I have called in I get short answers and told wrong information. Its like they don't even look they just tell you something to try to get off the phone with you sooner. My local carrier doesn't deliver my mail until after the post office closes, so when there is a mistake I can't do anything about it until the next day. USPS is horrible service. I wish they would ruin it like a business. I am always surprised to see positive reviews for this place. Maybe it's just the people I get stuck with, either way it needs to be better, being a government service though I won't hold my breath.
7 years ago (28-09-2017)
Post offices are public, extremely busy places. Look on the Google details to see what times are busiest and what times are the best, like the morning. The staff here is a very friendly. They were so helpful getting our passports. I used this place for my business. Be kind to the postal workers and they will help you out!
7 years ago (09-08-2017)
Rude staff is not even a problem. most biggest problem is all of staff don't want to work. every time I go there, they don't even understand or concern about what problem that I've visit there. One time it was 4:02 and I've seen that my package right in front of me, but they kept says we don't do pick up after 4:00. Yeah I mean they should be are fired. Why are you work there something that they dont even want to do.
8 years ago (11-02-2017)
I use the main post office frequently and sometimes bring complicated shipments. The lines can be long and slow, but I'm really surprised about the comments posted here regarding rude staff. I've always found the staff to be courteous, fairly friendly, and, often, quite helpful.
8 years ago (21-02-2017)
Standard mail office I called in prior to visiting the office to talk about options for delivery. The receptionist was informative. Upon visiting the branch, the three person line was a little long for some reason, the clerk was a bit slow but I was in and out within ten minutes. The mailmen don't use the lockbox that is attached to my mailbox to leave packages so I did have to waste time going in.
8 years ago (18-10-2016)
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