United States Postal Service

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Address: 7755 Douglas Ave, Urbandale, IA 50322, United States

Phone: (800) 275-8777

Website

State: Iowa

City: Urbandale

Zip Code: 50322

Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

The people are careless and lazy. I'm appalled to have this place as my carrier facility. No help and it’s a hit or miss if they deliver my packages. The only thing they deliver is frustration and disappointment.

 8 years ago (30-12-2017)

The postal carriers DO NOT CARE.  My experience is careless, lazy, and  just unmotivated..  I am ashamed to live in this neighborhood.. PLEASE you definitely need to have a team meeting or fire and rehire.. This is a service we are entitled to in this area... It is not our fault you choose to work here.

 8 years ago (16-09-2017)

TERRIBLE experiences time and time again. Most recent two of my packages being scanned as Delivered to MY address yet they're nowhere to be found! 
The "manager" there Kyana, has 0 enthusiasm in helping someone out, has stated that she is not acknowledging it is their fault my packages are missing, and has even hung up on me once. WHY do you work there????
Justin keeps constantly talking over me, ensuring me he'd call me back, email me information on how to proceed etc. without a SINGLE email or phone call back to me, having me have to follow up with them on nearly daily basis to just be spun around in circles and be interrupted. TIRING! None of this was my fault and I went great lengths to try to find a solution. Nobody else did. I'm out both of my packages and over $40..
At another time they scanned my item as delivered in my box however the carrier (unknown reason)  took them back to the actual post office without leaving me a note or anything...
They switch carriers constantly, sometimes my mail gets there at noon, and sometimes at 6pm, they would leave stuff at the apartment office without telling anyone or leaving a note, other times they will just deliver them, you never really know!
I'm ASHAMED to have this office in my neighborhood with such careless employees.

      
      
      
 8 years ago (27-06-2017)

Not exactly the best location but witnessed an employee asking a man for ID before he would give him a package. Man did not have ID and started stuttering about the box and ran out. So that is something that matters...there's always some scammer or thief out there trying to take something that isn't theirs.

 8 years ago (26-07-2017)

Received neighbors mail a few times, have had packages that required signature that they "attempted to deliver and  no one was  home" and they "knock and no on was home" even though they're on camera and literally never took the package off their vehicle and no attempt ever made to knock or even leave a notice, even though it would be unnecessary because I was home on all occasions. Have had my packages delivered to random people who came by and dropped it off after they had opened and realized the package wasn't for them. 

 8 years ago (12-08-2017)

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United States Postal Service

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