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United States Postal Service

  1. Texas
  2. Lubbock Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 4901 S Loop 289, Lubbock, TX 79464, USA
Phone: (800) 275-8777
State: Texas
Zip Code: 79464


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Reviews
Lost a very important document delivered from Lubbock to Lubbock. Waited half an hour while they looked for my package. Im on the phone as I write this. What did you say? A one hour wait time? Awesome!
8 years ago (20-11-2017)
I moved from Orange County, CA to Lubbock and set-up my PO BOX online so that my mail would be forwarded ahead of my arrival. I followed up with a few phone calls to get my box number and to make sure that my mail would be there when I got to town to pick up my keys. The staff that answered the phone were very polite, helpful and assured me that I'd have mail when I came for my keys, so I felt good. When I got to town I picked up my keys, went to the box and it was empty! The back of the box was still blocked so mail could not be delivered. According to the clerk that helped me, they said that Eddie neglected to unblock the box and put my name there so my mail could be delivered. Now all of my mail- including two payroll checks (that I was counting on getting), bank statements and business correspondence are somewhere in limbo and/or being returned to sender even though it was delivered to the CORRECT address! Now I'm forced to contact everyone to find out if and when they get my mail back to resend it again to the SAME address! The lack of follow through on Eddie's part created a quite a lot of unnecessary work for me, not to mention a lack of funds until I get my payroll checks REDELIVERED! I gave the PO 2 stars, because the clerks were helpful.
8 years ago (12-10-2017)
We made the mistake of dropping off wedding invitations here without enough postage. That's obviously our fault; however, their solution was to jam all 70 of them into our mailbox with a ribbon stating the incorrect postage amount. How is that good business? Why not send them with the extra postage and bill us? Or leave a message with our daily mail to call the office due to an error with our postage? This situation could have easily been handled better.
8 years ago (25-04-2017)
I go to this PO often and always find the clerks to be friendly and helpful.
8 years ago (02-09-2017)
Worst post office employees I've ever dealt with. Incredibly unhelpful, terrible attitude. Make sure you tape your box shut because if you need to borrow a piece of tape, sorry buddy you are SOL. It seems their goal is to do everything they can to make sure you leave pissed off.
8 years ago (01-02-2017)
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