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United States Postal Service

  1. Mile Square
  2. Indiana Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 456 N Meridian St Ste X, Indianapolis, IN 46204, USA
Phone: (800) 275-8777
State: Indiana
Zip Code: 46204


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info
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Reviews
First of all, I want to say that I usually have a good experience with this place whenever I come in to drop off mail. However, my experience was completely different when I tried to establish new mail service over the phone. I was put on hold for fifteen minutes on my first call, which probably means they completely forgot about me. I called back to explain to them what happened, and I did not even get an apology or an explanation. To make things worse, the lady who answered the phone was very impolite and very snappy. I even told her that if this was too much for her, I can call another day, which she didn't even acknowledge. I understand that their line of work can be hectic, but it should never be at the expense of the customer whose time is valuable as well.
8 years ago (03-11-2017)
They are always very kind and helpful at this location. They are very quick too! I never spend more than 5-10 mins in here even if there is a long line.
8 years ago (21-11-2017)
If your mail is too large to fit in the mailbox they just throw it on the ground outside. Considering this is the city your package obviously gets stolen. And that's even if they make an attempt to actually deliver it. You're a rare and lucky case if they do that. As of 46 scheduled package deliveries to my apartment, they've successfully delivered exactly 0. Your best bet is to go and pick it up in person. If your package is overnight shipping, you've wasted all that extra money. They won't deliver it to your house, especially not in a time frame that meets the overnight shipping definition. If you have a job and your hours don't permit you to drop everything to go to this post office and do their job for them, your package is getting sent back from where it came. Customer service is rude, unprofessional, uneducated, and will yell at you depending on the kind of day they're having. If you see on your package tracking that it's been processed through this post office, you're just going to have to chalk it up as an L. You're not getting it.
8 years ago (27-06-2017)
Getting Worst Everyday!! This Local Post Office is Down Right Awful ! It's Incompetently ran.This Place needs to Fire Useless, Lazy, Non focused, Rude, Incompetently Skilled Workers!! They Continuously Lose Mail, Lose and misplace packages in their Hub and between Route Drivers. Deliver packages to wrong addresses then scan, saying they were delivered to the right one.They are very unskilled and misuse their Scanners, Making Mistakes while scanning out in the Field and at their Hub! They delivered 2 packages of mine, I answered my door and took them. Within seconds I get a Text saying I refused these Packages!!?? The senders were upset thinking I refused their Packages!! I had to take time, email these companies and explain this Blunder!! They Have No regard for their Highly paid Positions, No regard for Our Legal right to having Our Mail Delivered Properly, No regards for their customers. This is Totally Unacceptable!! They all need to Be Fired! The Postmaster General Needs to investigate this Facility and workers!! I haven't been reimbursed for any Losses, I haven't been apologized to and haven't I gotten my Lost mail!! GONE! I've been given nothing but I don't knows and we'll talk to somebody about this!!?? No call back no Nothing!! BEWARE, this Place is TERRIBLE!!
8 years ago (14-04-2017)
Very nice, friendly, helpful staff, clean building and organised.
8 years ago (28-10-2017)
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