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United States Postal Service

  1. Massachusetts
  2. Massachusetts Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 2 Margin St, Salem, MA 01970, USA
Phone: (978) 744-4671
State: Massachusetts
Zip Code: 01970


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Horrendous. I try my hardest to avoid letting them deliver packages, but I don't always have control when someone else ships me something. They routinely lie about having delivered packages (today they updated tracking to say they left the package in my mailbox, and there's no way it would fit, so predictably it's not there), or they say there's "a shipping delay" when what they mean is that they never bothered to try to deliver the package and instead they're holding it at the post office building. And even that's preferable, because even when they do deliver, many times I may be home and they won't buzz my apartment. I have had multiple packages stolen this way. I have tried to talk to them about this, and they never do anything. Avoid at all costs if you can.
8 years ago (24-12-2017)
Excellent service! I recently dropped a letter without a stamp in a mailbox and immediately called the post office to ask for help. (I believe his name was Don) Don went out of his way to make sure the letter was located and successfully sent out. Great customer service. Thanks again!
8 years ago (13-09-2017)
Live at 190 bridge street. If you have to sign for a package in an apartment complex, they’ll just leave a sticker saying you weren’t at the parcel area to sign. Home all day and the rep couldn’t even attempt to contact me or knock on my door to let me sign for a package I’ve been waiting weeks for. Plus they don’t deliver to our building until 6 sometimes later. So if you could fix a problem at the office, you have to wait until the next day. Zero concern for customer service or loyalty.
8 years ago (24-11-2017)
The mailman always hold into my packages for 15 and even more days until there is no need for them . When I go to check with the post office they late me stand for almost an hour and at the end either they can't find it or tell me may be it sent back with the mailman. When I check with him he tells me I have no idea . So what ?! Who is having the idea ?!.discusting...!
8 years ago (08-01-2018)
I sent a package to may daughter in Salem in November. After tracking the package, UPS handed off the package to USPS. As of Dec. 1, the package was labeled undeliverable and sent back to the Salem PO. I called today and was very appreciative of the service I received. I know it is a busy time with the holiday rush, but the gentleman that helped me had to do a bit of investigating until he found that the package had been redelivered to my daughter today. He went out of his way to explain how the labeling of the 2 delivery systems may make it more difficult for the USPS to determine the correct address. I was grateful for his assistance and happy my daughter received her package! Thank you Salem USPS!
9 years ago (13-12-2016)
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