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Reviews, get directions and contact details for United States Postal Service

Address: 320 Broadway #1, Chelsea, MA 02150, USA
Phone: (617) 884-3578
State: Massachusetts
Zip Code: 02150


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Called to see if I could speak to someone about my package but instead they hung up on me. I figured I’d ignore the reviews because maybe it’s been a while and the workers have been replaced but as it turns out the people commenting here aren’t wrong at all. How are they still open?
8 years ago (19-01-2018)
Rarely do I leave reviews. But the service at this branch is so poor that it demeans the already embattled reputation of the USPS such that I, a 30-year-old man, will never choose it as a courier service again. The Cleveland Browns put up a stronger showing in 2017 than did this post office.
8 years ago (17-01-2018)
Terrible.. it goes beyond customer service.. if you want your package delivered on time this is the last place you want to go to. I sent a SMALL box from Boston to New York City on December 2nd.... I tracked it today (Dec 11th) and it said it's just leaving Boston. Mind you the estimated delivery date was December 5th.. they must have sat on the box for 9 days and did nothing. DONT GO HERE!!!
8 years ago (11-12-2017)
I dont know why this place has so many bad reviews, I went here to deliver a package and pick up some boxes. I also asked some questions because I'm a bit new to buying priority mail and everyone was nice and did not do anything wrong. Great place!
8 years ago (28-07-2017)
Its been a week that i have not recieved my mail and this is not the first time i have had this issue. I called to speak to someone who claimed they could not help me and told me to call back the next day. I have called several times and no one answers and it says they are open until 5pm. I also called the 1800 number and it says the wait time is 50 minutes. That is ridiculous. Im upset because i have important documents that should have been here days ago. So now because someone is not doing their job i have to wait over the weekend to go out of my way to go to the office to complain..
8 years ago (18-08-2017)
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