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Reviews, get directions and contact details for United States Postal Service

Address: 5720 S 142nd St, Omaha, NE 68137, USA
Phone: (800) 275-8777
State: Nebraska
Zip Code: 68137


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Have had to call to get them to unlock the front door over half an hour after they should be open. Mail and packages regularly arrive days after tracking shows "delivered", even some mail from in Omaha postmarked over a week before we get it. Wonder why the USPS is going under? Go elsewhere if you can.
7 years ago (01-11-2017)
The carrier from this post office is the worst I've ever experienced. She leaves packages in cardboard boxes on the far side of the gate in the rain so they cannot be found. She rings a non working doorbell and leaves without knocking. She has misdelivered many packages----so far my neighbors have been kind enough to bring them to me. Once she said she purposely left my gate open " so I'd know she'd been there". When I put my dog out later it ran out the open gate and I had to ask a neighbor to chase it. This person has zero common sense. I'm appalled. The manager, Steve is very kind. He simply seems to have no control over this incompetent employee. UGH !! Update. The responsible manager is now gone. The remaining individuals simply could not care less. 👎🏻
7 years ago (30-09-2017)
“Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds” But a non-functioning computer equals an employee standing around all day getting paid for nothing. Totally denied service because of a broken computer. Are employees not trained to manage without one anymore? The post office managed for a number of years before computers came along I'll be using ups from now on, no one needs to send paper letters anymore anyway may as well do away with the usps when other companies can do their job better anyways.
7 years ago (28-09-2017)
If it were possible to give zero stars, I would. My experience with this post office is horrible. My husband and I recently bought a home and had to go to the post office to pick up our mail box keys. That should have been a quick in and out but instead, I was met by a woman who could not be bothered to even look for my mail box keys. She looked at me and simply responded in a very rude manner "Well, we probably don't have them here. You'll have to come back in a week." I was appalled that the woman would not even go look to see if they had the keys. After arguing with her for half an hour, a different woman walked up front and asked what I needed. I explained that I was there to pick up my keys and she walked to the back and immediately returned with my keys.
9 years ago (10-03-2016)
Tried calling was on hold for over 1 hr waiting for some one to answer the phone i give no stars but to write a review you have to give at least 1 my husband stoped by to see if he could get answers but there where five people in front of him and the first person inline said she was there already 30 minutes trying to fix her problem so I will wait on the phone to take the survey
8 years ago (18-01-2017)
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