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United States Postal Service

  1. Oakhill Jackson
  2. Iowa Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 615 6th Ave SE, Cedar Rapids, IA 52401, USA
Phone: (800) 275-8777
State: Iowa
Zip Code: 52401


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Monday 12/4/17.....arrived at 10:00....#4 in line. Two attendants on staff—-one attending to the line of customers and the other handling passports for a family of five. Not once did either worker summons additional support to the front counter. At approximately 10:05 a USPS worker entered the lobby to see if she could assist those of us (10) in the growing line. I politely asked if she might scan my prepaid parcels and provide me with a receipt.....a one minute transaction. She promptly replied NO! When I asked why, she stated “I don’t work behind the counter”——wow! Approximately three weeks ago I received the same response from a male worker when approached in the lobby asking if he could help. The line was 15 deep that day:. At least they’re consistent. Out the door at 10:15 and yes, my transaction took one minute.
7 years ago (04-12-2017)
My mail carrier is consistently late. When shes off for the day tho, her replacement arrives by 3-4pm. Its pretty bad when i have to leave the porch light on at 7pm for the slow ass mail person.
7 years ago (01-02-2018)
My best friend and I leave for Mexico today... we booked the trip back in March. She applied for her passport at this location in early April. As of last week she STILL didn't have her passport and according to the US dept of state website she never even applied..aka this post office NEVER processed or lost her application and check for $80. Every time we called the post office between May - a week ago the passport office went straight to voicemail and we never received a call back or one lady said "oh yeah your passports on its way! don't worry" Still worried we called the US dept of State and the lady from there told us they NEVER received an application for a passport and we need to go to the nearest Federal Passport Agency immediately to get one because we were leaving in a week! Guess where the nearest passport Agency is? Minneapolis or Chicago! So we took an entire day to drive to and from Minneapolis to spend $210.00 + gas on an expedited passport because of the POST OFFICE error. If we never would have called the US dept of state she never would've known the post office never processed/sent in her application and we wouldn't be leaving for Mexico today.
7 years ago (26-07-2017)
Applying for a passport here is great. You don't have to stand in a long line cause they make an appointment with you. The guy who does the application process is thorough and pleasant! Vey grateful for his customer service in an industry that could be a lot worse.
8 years ago (23-06-2017)
I would give this place zero stars if it would allow me to. I made a phone call this morning at 9:40 AM a male employee answered the phone who was very monotone. I told him that I just had a quick question and that I was trying to deliver a manila envelope that had only two pieces of paper in it so it was very light and it got sent back to me stating that I needed .70 more for the package, so I asked him if I would be able to just put one more stamp on there or if I needed more? He decided to reply to me as, I think you should just take it to the post office so that way they can do the Correct way. I said, OK, but can I just put another stamp on it and send it myself? He again repeated the exact same sentence not answering my question, so then I said, I understand that I can bring it into the post office and you guys can do it, but my point is that I'm very busy and I'm unable to make it into the post office and I just wanted to know if I could add One or two more stamps, so that I can send it in the mail myself? He again just repeated himself with the exact same words verbatim, as if he was a robot, still not answering my question! I then decided to just say, thank you for not actually answering my question and repeating yourself the entire time, and then hung up! I then decided to call the post office with the number 294-9005 and a gentleman answered the phone there who is very polite and had a very pleasant voice and I asked him the exact same question, telling him the exact same thing, and he said hold on one second ma'am I will go calculate that for you and tell you how many more stamps you would have to add to your envelope he said give me one moment and before he left I thanked him and said, I really do appreciate you actually answering my question and helping me out considering the last guy I just talk to wouldn't even answer my question and was rude and just kept repeating himself! He even apologize for that male and said, I'm sorry that happened, give me one moment and I will tell you how many more stamps you need. He then went and calculated it up and told me how much more I would need and I am now able to put my letter into the mail!
8 years ago (23-03-2017)
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