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United States Postal Service

  1. Ohio
  2. Pearl Post Office
  3. Strongsville Local Government Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 15500 Pearl Rd, Strongsville, OH 44136, USA
Phone: (800) 275-8777
State: Ohio
Zip Code: 44136


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Reviews
Say what you will about the Post Office...it's the one old school entity that still remains in my life. The employees at this post office are the best. They care about their customers and their job and will go the extra yard to prove it. We all have bad days and make mistakes in our daily routine. Chuck is one of the folks we'd like to personally thank for his one on one service when we had slight problems with shipping. Thanks for being above the stereotypical mundane rhetoric and showing us the reality of good professional caring service.
8 years ago (06-04-2017)
I did not receive a package I had ordered which was of great importance. I called FedEx who told me that I had to contact the local post office (they transferred it to USPS). When I called the Strongsville store, I told Michael what the box contained and he immediately took action - found that the box had been misdelivered and contacted my local postman who was able to retrieve the box and deliver it right away. I did not expect such immediate action and feared the worst. Thank you so much to Michael who worked so diligently to find it and to my local postman for going back and retrieving it.
8 years ago (23-05-2017)
Unbelievable. Got to the location at 2:10 on a Saturday. I didn't realize they closed at 2pm...mainly because I didn't read the sign, but also because the doors were open and there were still people in line. I assumed they were going to finish helping those in line before closing. When I was the last one still here, the two women closed the slide down door. As the doors were coming down, I said something and the one woman stated that they closed at 2 pm. It was 2:10 at this point. I mentioned that I figured they were taking everyone still in line ...and she said "No Mam..we closed at 2" I'm a little confused as to why and how that really just happened. Whatever happened to Customer Service? ;-(
8 years ago (07-01-2017)
While all shipping companies/organizations have their issues, this particular post office has always been a pleasant experience for me. The folks at the desk have always been very friendly and helpful. I think this USPS is one of the best ones around, frankly. I've had some bad experiences at nearby post offices, but never here. Don't let the bad reviews get you down!
9 years ago (07-10-2016)
They need to hire more people. The wait is ridiculous. I phoned in a tracking number because I did not get something I ordered. I was put on hold over five minutes. I hung up and called back and was told they would call me back when they had time. One person working and too much to do!!
8 years ago (28-02-2017)
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