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University of Kansas Physicians Advanced Reproductive Medicine

  1. Cambridge Square
  2. Leawood Health

Reviews, get directions and contact details for University of Kansas Physicians Advanced Reproductive Medicine

Address: 10777 Nall Ave Suite 200, Leawood, KS 66211, USA
Phone: (913) 588-2229
State: Kansas
Zip Code: 66211


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Reviews
This was one of the worst medical experiences I have ever had. I tried several times to log in online to do the paperwork, every time it failed. I called in advance with my insurance and was told I was approved. When I arrived that day, I had to sit in a room and fill out my paperwork for an hour. I kept asking if I was 100% covered, I was told I would not have an appointment if I was not covered. I then saw a doctor who proceeded to make fun of everything my doctor (who saved my ovary) had done for treatment. I left crying. Then I got a bill because gues what, my insurance was not covering the appointment. So I got to pay $300 to sit in a room and fill out papers and have a doctor make me cry. I then tried calling to talk to someone, no one ever answered or called me back. I have written three letters, no response. Wouldn't recommend to any one.
8 years ago (30-08-2017)
I am currently snuggling my little miracle, and he is 100% here because of Dr. Marsha and her lovely team!! It is a ROUGH, emotional process, but they were great and it has been so worth it. After TTC for 11 years, I have my son and 10 more embryos should we decide to try again. I know their services are sensitive, so I will say this: they can't guarantee you a baby. No one can. But they sure did move mountains for my family to ensure we did everything humanly possible. The one thing they are missing in the process is a referral to a therapist... And I HIGHLY recommend one, regardless of outcome, to help you through the emotional rollercoaster.
8 years ago (07-06-2017)
I'm not sure where to start. I was a patient of Dr. Holoch's for well over a year, and just recently switched to a new clinic. My husband and I are firmly in the "unexplained" category of infertility, which is frustrating in and of itself, but the way we were handled at this clinic made it hundreds of times worse. Dr. Holoch is very nice, and like most clinics that I know of, much of our day to day procedure is dealt with by nurses and staff. We went through several IUI procedures, and an unsuccessful IVF, plus many, MANY tests. The nursing staff commonly changed hands, so when I would call about something, half the time the nurse I talked to wouldn't know what I was talking about. Once I went in for a TSH blood draw, and the lab tech nearly drew my blood for pregnancy (which I hadn't even started IVF treatment for yet) because they didn't know what I was in for. When I caught the mistake, the nurse was called, and she ALSO didn't know what I was in for, even though she had ordered it. Had I went through with that test, I would have had to come back the next day. Another time they drew blood, they left it in the freezer and it was ruined. They never knew how much I owed on my account, wouldn't tell me I owed anything, then call me asking for money when I didn't even know what it was for. While the doctor was very nice, she commonly let me make the decisions, instead of telling me what I needed to do, or what she recommended. This led to us making wrong decisions, and wasting a LOT of time and money (that we really don't have). Overall, it was very hard to get anyone to call me back in a timely manner. The beginning of the end for me was after my first IVF transfer. I went in for the blood test in the morning, and they put a rush on it so I should have had a call by lunchtime. They didn't call me at all that day. After I called and emailed, the next morning the nurse finally called me back, and made excuses that they got the test back late and she needed to go home (apparently right at 4pm, when they got the test back?), so she couldn't call to even tell me it was negative. I just spent $25K on a procedure, and they couldn't respect me enough to make that call when I sat by my phone and waited all day. The last procedure I did was a mock test to check my uterus' receptivity. This test is supposed to have results in 4 days. 3 weeks later they finally called with the results, which now I find out are worthless because they didn't put me on the medicines they should have. Another $1K+ down the drain. Being unable to have children is hard enough, but being treated like a number, not someone who is hurting, makes it so much worse. Since we have switched over to the new doctor, I've already seen him once, talked to him on the phone once, he's given me his personal phone number in case I ever have issues, and they want to get started right away on treatment. I wish I wouldn't have wasted time at the KU clinic, but we can only learn from our mistakes.
8 years ago (05-09-2017)
Worked our first ivf try. Dr marsh was amazing. Jen hope was my guardian angel through thus whole process. I highly recommend this facility for anyone trying to expand their family.
8 years ago (09-05-2017)
Dr. Marsh is probably one of the coldest doctors I've ever met. Taking the time to answer questions and give insight seemed like a huge irritation to her, every encounter. She was extremely unhelpful in getting a plan of action together and when I requested to speak to her over the phone I was charged $40 without notice. This practice makes you sit down with a financial advisor (which I greatly appreciated) and sign an agreement for the charges but when the bill came it was full of charges that we were never made aware of as a cash paying customer. I left the office manager 3 voicemails in October of 2016 and to this day no one has ever called me back. The last reason I would not recommend this practice, it is almost impossible to speak with someone. The only way to get a simple questioned answered or even make an appointment is to leave a message and pray for a call back. To be struggling with fertility and then be treated this way was like adding insult to injury. Very sad.
8 years ago (01-02-2017)
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