University of Maryland College Park Book Store

Reviews, get directions and contact details for University of Maryland College Park Book Store

Address: Stamp Student Union, 163, 370 Union Ln, College Park, MD 20742, USA

Phone: (301) 314-2665

Website

State: Maryland

City: College Park

Zip Code: 20742

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews

This bookstore is just amazing. Best place ever. Their services are also really amazing. You guys should really check out this place

 7 years ago (12-01-2018)

This place is over priced and the workers are incompetent. 
Backstory...
May 2017: I came in to exchange some bike shorts for a different size. They didn't have it in stock so they told me they would order it and it would be in within 2 weeks.
4 weeks go by and my order still hasn't arrived.
June: I ask where my order is. Their response was that they "have no idea when or if vendors will be sending products, but their best prediction would be within the next "couple weeks."
A couple weeks go by and it is now August.
I ask again where my shorts are and they say that they have just been ordered and that they will be in by the end of the month.
September: Still no shorts. So I email the manager and ask for a refund. She gives me a refund (store credit).
I then made the mistake of ordering a birthday present (a hat) for my father online. I place the order using my store credit and receive a confirmation that shipping will take 2-3 weeks.
1 week passes and I receive an email from the store saying my gift card had insufficient funds so they were going to cancel my orders (mind you this is after they already confirmed). 
I call the store and they say that it was a system error and that the hat should be in within 2 weeks.
3 weeks pass and its now the first week of October. My dads birthday is 3 days away and neither of my orders have yet to come in.

I go to the store to ask about the status on the hat. They tell me that it hasn't been ordered yet and that they don't buy from that vendor anymore, so the hat won't ever come in.

I ask for a full CASH refund because 2 out of 2 of my orders were not fulfilled and it took 4 months for their dumb**ses to tell me my order couldn't be fulfilled. 

The manager said "Sorry, we don't do cash refunds. Here is a cool looking hat that you might want to buy instead of the hat you ordered."

I honestly was just so amazed by the utterly horrible service and I now realize how overpriced every single item is. 

P.S. You can buy the bike shorts on Amazon for cheaper.

      
      
      
 7 years ago (20-11-2017)

I am not sure why they even have a phone number because every time I have tried to call nobody has picked up.

 7 years ago (18-09-2017)

very unresponsive, never answer calls, book is 3 weeks late and they have no answer for it or tracking.

 7 years ago (14-09-2017)

It has a good collection of books and clothes, but they are absolutely overpriced.

 7 years ago (04-09-2017)

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University of Maryland College Park Book Store

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