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Reviews, get directions and contact details for Uptown Cheapskate

Address: 5230 S Hulen St, Fort Worth, TX 76132, USA
Phone: (817) 292-2227
State: Texas
Zip Code: 76132


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Store has pretty great items, but after leaving a two star review and deciding to give the store another chance and selling to them, because who doesn’t give second chances? The (I suppose) assistant manager followed me outside and asked for it to be taken down because “it looks bad on me for coming back after a bad review.” After working in retail for several years I know for a fact that is not how you treat a customer. Ever. This experience was great, until she decided to be rude and disrespectful, as I was 100% going to change my review after leaving. When I was confronted I was very polite and said I would change it until she mentioned that it made ME look bad. She couldn’t have just asked what happened? I won’t ever be back at this location.
8 years ago (09-11-2017)
I just visited this location with the intention of selling some of my daughter's clothes. I was told that they are only offering store credit today because the lack of sales today has left them short of cash. I offered to pick up my cash tomorrow but they said they couldn't do that. I asked what about coming back tomorrow & the salesperson told me that it would depend upon the kind of sales they have tomorrow. I have sold clothes to Kid To Kid for 16 years ( including last week)& have always had very positive experiences. Since Uptown Cheapskate is owned by the same company ( & this particular store is just a few doors down from Kid To Kid) I had expected to have the same wonderful experience I have always had selling to Kid To Kid. And from reading websites from both stores very carefully regarding their policies and procedures for selling clothes to them & finding that they are pretty much identical, this also lead to my expectation that I would have a similarly good experience at the Fort Worth Uptown Cheapskate. After this frustrating experience , I went back & re-read both the general Uptown Cheapskate website re: Selling Procedures and the website specific to the Fort Worth location & NO WHERE does it state that on any given day a person selling clothes to them may not be given a choice between being paid with cash or with store credit or that such choice will be up to the particular store based upon their sales for that day. I could understand if this was a onetime occurrence of being shorthanded on cash this one time & not being able to give cash right now. But from what the salesperson told me, it is just luck of the draw each day as to whether a customer can be paid in cash for clothes that they sell. Since I do not want to come back each day to find out if that might be "my lucky day" , then I will not be doing business with this location ever again. And it truly is their loss because my daughter has a lot of super cute clothes . Every single time I have brought her clothes to a resale shop they practically salivate at the selection of clothes we are selling. .
8 years ago (06-06-2017)
I literally come at least 3-4 times a month. This is my favorite place to shop. It's affordable, has WONDERFUL savings deals, and friendly staff. The clothes have a great variety and are always in great condition. Their rewards program is worth joining and I love that they are apart of the FrogSaver community.
8 years ago (11-08-2017)
Just as terrible as Plato’s next to Arlington Heights - if you are not a certain type or have a certain item they want - they will discriminate you off the bat. Don’t waste your time - I wasted 15 mins. 😡
8 years ago (08-10-2017)
Kids love it. Wife loves it. Girlfriends love it. Guess I am stuck loving it.
8 years ago (04-08-2017)
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