JCPenney

Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Arlington.

Address: 3851 S Cooper St, Arlington, TX 76015, USA

Phone: (817) 557-9292

Website

moc.arohpes@ecivresremotsuc

State: Texas

City: Arlington

Zip Code: 76015

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

They had great deal on clothes and shoes. The customer service is excellent and always willing to help. I have been shopping with them for last 10 years and always satisfied.

 9 years ago (06-02-2018)

TL;DR check your online order contents before you leave the store. If an employee is rude to you, just find another employee.

Like any other retail location there are good employees and bad employees. Since I'm guessing they don't get paid much I don't expect a lot out of them. I ordered online and selected "same day pickup." I showed up 15 minutes before closing since I hadn't heard anything back and I needed the clothes for a new job. The employees told me they "don't have to" have the order put together for anywhere from 4 to 20 hours depending on which employee you ask. I offered to pull the items myself and the associate agreed that would be fine. I get all the items and then the associate tells me they can't process the order like that. Manager comes and starts sorting things out. She walks off for a short period of time and returns with a bag for me and tells me it's my order. The associates just created more work for themselves by not checking with whoever puts the online orders together. I leave the store since it's closing time. When I go through the bag that the store put together at home, I discover only 5 of the 6 items are correct. I now have to return to the store (30 minute drive round trip) to exchange for the correct item. Manager was courteous and helpful. Employees are 50/50. One associate in particular was very empathetic and helpful.

 9 years ago (01-02-2018)

Found great deals on clothes....the fitting rooms were very dirty, floors dusty and hair everywhere.  It looks like it had been awhile since they were swept.   I was shopping and a sales associate walked by the row of items I was in and asked if that was my credit card on the floor.  I looked at it and said no she quickly grabs it and I don't know what happened then.  I know I walked go the counter within 3 min to check out and I never heard any page for a manager or a phone call about a lost credit card.   Strange?

 9 years ago (01-10-2017)

I was coming in for Christmas shopping for my kids and was excited to see all the sales but watch out.... Its not what it says it is. I thought I would stock up on these fabulous deals of 70%off already marked clearance for Spring/Summer Tees, Tanks, Shorts, Capris, & Swimwear and IT WAS ALL A LIE. The sale only applies to specially marked items not all the ones on the rack below that sign. So of the 20 or so items I had picked up from the rack only 3 APPLIED! I tried to explain and even show them where I got it and they said im sorry it only applies to spring/summer wear.... Oh so these shorts for my daughter are to be worn in the winter?! Then other sale items werent showing correct price and i had to go and get pictures then the cashier went. It was a mess. When it was all said and done and we finally got out of the store after 30min at the register we hit the door and BEEP BEEP BEEP. She forgot the sensor on the clothes so we walked out to figure out which item it was and we found out she forgot to void one of those non clearanced item.... BACK TO THE REGISTER WE GO...... omg.....

 9 years ago (08-12-2017)

CAN III LAYYYY BY UR SIDEEE, ILL TAKE CARE OF UUUUU-sam smith

 9 years ago (19-11-2017)

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