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Reviews, get directions and contact details for Urban Air Trampoline Park

Urban Air Trampoline Park

About

Urban Air is host to a variety of indoor trampoline park activities such as open jump, sports training, dodgeball, volleyball and fitness classes.

Story

Urban Air is a full-service family entertainment adventure park that activates awesome with attractions for all ages. That’s why it has been named No. 1 for Kids’ Birthday Parties!

Address: 5701 W Waco Dr, Waco, TX 76710, USA
Phone: (254) 863-8767
moc.krapenilopmartrianabru@ofni
State: Texas
Zip Code: 76710


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Reviews
Great way to work off some excess energy. My 12 year old brother loved it. The price wasn't bad. I'm very satisfied. We will come back.
8 years ago (14-08-2017)
I bought a special family night package through a link on Facebook. It took me to a third party site that Urban Air uses to sell its packages online. It said that the deal was from 5 till 8. After we've been there for an hour we were told that we had to leave because the package was only for one hour. I pulled up the third party website and showed the manager that it said five to eight and nowhere said that it was for only one hour. He looked it over and agreed with me that he couldn't find anywhere where it said it was just for one hour and called the general manager who was not on duty at the time. The general manager said that what it said on the 3rd party website was irrelevant because on their main Urban Air website it said it was only one hour. The problem is that at no point was I directed to the main Urban Air website just a third-party sale site. No where on the Facebook page or the third party site that it directed me did it say that it was for only one hour. This would have been such an easy problem for them to fix and it would have cost them nothing, but they were simply unwilling to do the right thing. In addition, they now require you to buy their urban air socks to use their facility. All the third party sites said was that you had to have socks. So this was even an additional charge. Needless to say I've got five very disappointed kids. And one parent who's not going back.
8 years ago (27-10-2017)
Ten and twelve year old son's to small to get good bounce like they do at there Albuquerque home bounce place. But it got them real tired real fast which was a plus for me! Set up very nice for those doing acrobatics.
8 years ago (11-07-2017)
We have always went to a Sky Zone before moving to central Texas and I wish there was one here! I'm very disappointed with Urban Air! It is DIRTY!!!! You can jump barefoot (no telling how much fungus is on the trampolines) or purchase their socks but you can't jump in your own socks. They didn't have very many sock sizes available. At least with Sky Zone the socks are apart of the entry fee! The orange dividers are visible filthy! The place is run by a bunch of kids. Save your money and time!!!!!
8 years ago (09-06-2017)
Always wears kids out! However mats are filthy, we stayed until closing and saw how they were "cleaning." Drinks could be cheaper, or at least sell a Urban Air cup that would be cheaper to buy and refill. Do not like the new sock rule either. That was a first. So many filthy feet all over the mats. Other than that my kids have always loved the place, and we will continue to come back!
8 years ago (31-07-2017)
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