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Urban Storage @ Rainier Brewery

  1. Greater Duwamish
  2. South Seattle Storage
  3. Seattle Storage

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Urban Storage @ Rainier Brewery

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Urban Storage at Rainier Brewery

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At Urban Storage at Tully's our customers are number one! We realize that we are in a competitive business and will do whatever it takes to earn and keep your business; that is why we offer the following features for our customers:

-Video Surveillance
-Onsite Personnel
-Delivery Acceptance
-Moving & Packing Supplies
-Truck Rentals
-Individual Door Alarms

Meet our knowledgeable and friendly on site managers always ready to assist you.

Address: 918 S Horton St, Seattle, WA 98134, USA
Phone: (206) 905-1825
moc.egarotsnabru@nabru
State: Washington
Zip Code: 98134


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Reviews
It's a storage facility, not much to be said, except it seems to be well run and for a climate controlled storage unit I pay a fair price (discount for paying a year in advance). The office staff has always been helpful every time I've needed their assistance. I once locked my phone and wallet in my unit so I had no code to access the building nor any ID to prove to the staff I was as a tenant. I thought it was going to be a big ordeal to get back in to get my things, but the guy at the desk took it in stride because as a matter of course they had photocopied my drivers license when I rented the unit. He just looked me up and gave me the access code. 01/15/2017- I just decided to add another star to this rating because the staff here is truly exceptional in my opinion. I showed up to leave a few things off at my storage space and it was a little busy. I was able to snag the last loading spot in the 3rd floor loading bay but both places on the first floor were being used. When I went in, there were no carts by the door so I started looking around to see if there was one that had just not been put back after it had been used. I took the elevator down to the main floor in my search and ran into the guy who runs the desk as I wandered. He could tell what I was looking for and told me to follow him and he'd see what he could find. He unlocked a mechanical room, that they use for their own purposes and grabbed an old hand truck, with a cracked wheel, they had stored there. I was happy to use it but he insisted on finding something better, which he did. He allowed me to Use a fairly new hand truck he found in another hidden closet for my haul, and saved me so knows how much time as a result. I didn't have to wait for a cart to be found or become available, and I didn't have to make the multiple trips it would've taken me had I done it by hand. It's so great when people offer their assistance even without being asked. That is what customer service is.
10 years ago (10-02-2017)
Mike and the staff here give personalized care if you insist on the attention. I have not seen any rudeness and flack-raising flare-ups from anybody on site at Urban! We have been storing content of a lifetime here for years for the most part with no regrets and good music playing on the Muzak loops!
10 years ago (18-08-2016)
Professional staff. Always helpful if you need assistance. Always responsive to every communication. Simply a great place to store your trappings :)
12 years ago (02-02-2015)
Difficult to access, unhelpful and condescending staff, messy layout.
11 years ago (18-02-2016)
PS: Tell Mike hello for me, smiling.
12 years ago (01-03-2015)
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