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Reviews, get directions and contact details for Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 2964 SW Avalon Way, Seattle, WA 98126, USA
Phone: (206) 395-2993
State: Washington
Zip Code: 98126


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Reviews
Carrie H. at this site is a STAR. Twice she has helped assist me with bill payment at another Public Storage location. She has made my life much easier. I'll definitely get storage here when the time comes!! John B.
8 years ago (26-12-2017)
Carrie was awesome! She is an ambassador for Public Storage. She took her time and patience with me, added value to my life, even though I did not sign a lease with her. The washroom was the cornerstone of my experience because I have never seen a public washroom so clean before (and I heard that she cleaned it herself and did maintenance as well). I will recommend to all my friends to rent from Public Storage. You go Carrie, you are awesome!
8 years ago (28-09-2017)
Love Carrie, spoke with her for some time on the phone. She is very sweet and very genuine. She truly cares about providing outstanding customer service. I enjoyed talking to her and look forward to meeting her one day! Shout out to Patrick! You guys kick major you know what! I gave Patrick his own five star review as well under my alias of Christian Duval This should be a great duo and I'm happy they made a change!
8 years ago (13-10-2017)
First I want to say that the GENERAL MANAGER Chuck is not a very nice person. He DOES NOT have any respect for Veterans and the sacrifices that we have made. I deployed six times as an Army Ranged and when I needed help paying my storage I talked to him and he's soooo arrogant that he completely brushed off my military service. I got The impression that he actually wanted me to lose all my possessions so that he could auction them. He's a total jerk with zero compassion. He doesn't do what he says he will do unless you badger him into doing it. Makes me sick to get that kind of treatment after defending his freedom and risking my life. I can tell he has never served nor has any family that serves. Never been disrespected by any business like he disrespected me and totally blew me off. they have probably the best employee in all of Seattle working for them. Patrick has exceeded all standards in terms of customer service. He is straightforward, honest, friendly and available to handle any customer issue that comes along. I'm grateful to him for his outstanding customer service. Thank you Patrick
8 years ago (03-12-2017)
Manager there at night was extremely rude and had an aggressive and angry attitude. This company is not the way to go for storage. Lack of options for your specific rental length needs. If you don't have time to get your things out before the end of the month, you'll have to pay the entire next month (regardless if you're using it or not) PLUS a $25+ late fee. I have yet to see evidence that the amount of this late fee is set in stone so expect this to be higher when your time comes. Customer service is paramount these days, so its in your best interest to find an option that puts humans first and legalese second.
8 years ago (08-12-2017)
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