United States Postal Service

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Address: 4005 Wisconsin Ave NW, Washington, DC 20016, United States

Phone: (800) 275-8777

Website

State: District of Columbia

City: Washington

Zip Code: 20016

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews

Unfortunately, this is my neighborhood post office. I have never had any issues with the office;however, the wait time is unheard of. There is no sense of urgency nor is there any concern for the amount of people waiting. There are no lobby attendants or staff expediters to assist with the wait. I appreciate the service when I do get it; but you wait at least a half hour. Dwight is friendly and always a pleasure everyone else seems to be entitled and slow. There is a major professionalism issue at play and corporate office / human resource should attend to this. I have worked in a bank, an industry that has a similar service, but we made sure we attended to our waiting customers.

 7 years ago (14-12-2017)

absolutely and completely awful service. there are constantly extremely long lines because there are only a few working staff and they are very slow. people working there are disrespectful, rude, and overall unhelpful. NEVER go here unless you absolutely have to.

 8 years ago (29-10-2017)

The supervisor should be fired immediately.  Brings such a bad name to the great institution of the American postal service of the yesteryear.  You would be lucky if someone ever picks up a phone.  The two stars are averaged for the most diligent postal workers: Tania, Dwight, and Dave.

 8 years ago (17-08-2017)

Of all the USPS offices I’ve been to, these people are the rudest, most holier-than-thou group of jerks I’ve ever had this displeasure of encountering. Avoid at all costs.

 7 years ago (20-01-2018)

Worst experience! Don't expect help from supposed manager A FIELDS. He is horrible doesn't address complaints. I was sending a package with a return label and I asked if he could tape the bag since my taping is not always secure. He looked at the label then said oh for this label it's a courtesy for me to put tape and I don't have much. Are you kidding me it's a post office you can't get another tape. Then I bought a tape and he still wouldn't do it. So I did it then told him this is extremely unprofessional. He didn't even want to hear it, ignored me and since it's USPS can't Even complain.

 8 years ago (11-03-2017)

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United States Postal Service

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