US Post Office

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"Visit your local Post Office™ at 213 Shiloh St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery city and rural; truck driving delivery truck and tractor trailer; processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website."

Address: 60 Shiloh Rd, Tusculum, TN 37745, USA

Phone: (423) 636-7308

Website

State: Tennessee

Zip Code: 37745

Opening Hours

Monday: 8:00 AM – 12:30 PM, 1:30 – 5:00 PM
Tuesday: 8:00 AM – 12:30 PM, 1:30 – 5:00 PM
Wednesday: 8:00 AM – 12:30 PM, 1:30 – 5:00 PM
Thursday: 8:00 AM – 12:30 PM, 1:30 – 5:00 PM
Friday: 8:00 AM – 12:30 PM, 1:30 – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Nestled in some of the coolest hills I have been fortunate enough to see and positioned around several indescribably awesome attractions this branch is quaint & convenient! The customer service was indisputably professional & was prepared & seemingly enthusiastic with accomplishing the tasks I needed to complete! I left satisfied & grateful for an exceptional experience!

Go to literally any other post office, if you need human assistance. I've gotten better communication and service from automated help/FAQ articles, and was intentionally mislead. Service here is a known issue.

There is a brunette lady that was running the counter both times I went in. And both times she was very rude, mean, and made me feel stupid for not knowing every little detail of how the USPS works. I will never return to this location for assistance. She needs to find a job where she doesn't interact with people.

Ken, who used to work here was so friendly and helpful. The woman that works at the counter now is one of the rudest, most condescending, and unhelpful employees I've ever encountered anywhere. This woman belongs no where near a customer facing position. She will be on her cell phone when you walk in and make you wait. She will have personal conversations with those she people she personally knows that come in, and treat every other customer in between terribly. She doesn't care to help with questions or concerns about details on shipping items, or mail. I've seen her talk down to nearly every customer she encounters, and is just generally unpleasant. I hope this review finds the right person at USPS and they talk to her about her attitude, because it's truly unacceptable.

Friendly staff and usually short wait times, but they are only open 5 hours a day. They don't open until normal folks are at work 10am and they close at Four, ensuring no normal working person can actually do simple things like drop off a package. Don't worry, they close for an hour in the middle of the day too, so forget about swinging through on a lunch break. I honestly would rather them choose an entire day to close in the middle of the week if they lack funding for full hours. Again, the staff is great and I prefer them over other post offices, but 10am-4pm and closed during lunch has made my life incredibly frustrating since moving to Mt Washington..

Poor customer service! We have requested our packages be held at the post office a few times, and they never hold them. We try calling to talk to them, but no one answers the phone. I have called three times, and they aren’t supposed to be closed for another forty five minutes. We don’t usually have any issues with the postman.

This is it. The worst USPS location I've ever visited. Aside from the unacceptably bad hours of operation, every experience I've had here was poor. Most recently, I mistakenly taped up a box that wasn't a flat rate box. The lady behind the counter couldn't be bothered to offer any help and later charged me $4 extra because I taped the box and no longer needed it. Shows a complete lack of care for the customers. Pay the difference and ship with a private company that actually cares.

Ship here daily since moving to Pittsburgh three years ago. Amy is always friendly, courteous, and professional. It's a pleasure to ship here, it's like a visit to a good neighbor.

Can't get anyone on the phone to save your life. Tried to call 40 times today and it goes to a fax line. I'm convinced this is why the Postal Service is in such rough shape all over the country. There is ZERO accountability even when calling the 1800 line to try and get ahold of these people at the local office.

It is wonderful that you can find a Post Office open on Saturday, the staff is always friendly and helpful.  It is would be great if there were more offices with drop off access, similar to atm’s.

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