United States Postal Service

x day and expected delivery is....4 days off....236 feet from the distribution center to our PO Box.... And the Post Master General has been harping about being more quicker, better service, etc..."},{"text":"Why does it take so long to get mail to anyone in the metro area? I mailed a card from Johnston on Monday to my son who lives in Ankeny 9 miles from me and he still has not received it 5 days later. I was assured by a postal worker on Monday that it would go to the mail sorting facility that night. His mother-in-law lives 175 miles away and mailed her card the same day. He received hers 2 days later. This is not the first time this has happened. I mailed Halloween cards to 4 grandchildren in the same family. Three got their cards. I got the fourth card returned with a “no such address” stamped on it so of course I had to get another envelope and stamp because they were good about making sure the stamp and envelope could not be used to forward it again. The valentine cards I sent to them had 3 arrive on one day and the fourth the next day. The service and dependability are the reason I will not have my prescriptions sent by mail—who knows when they’ll arrive and the insurance companies won’t give you an emergency refill more than once when they don’t. It seems like every time rates are raised, service goes down another notch."},{"text":"Not impressed! Disappointing to mail something with an arrival date 6 days later to have it still be sitting at the regional facility in Des Moines. What is going on? I really wish there was zero stars! Plus I have another package that hasn’t even been scanned nearly 24 hours after being dropped off at inside drop box. You guys have serious issues."},{"text":"i went in there to get my package that has my $800 phone in it, the lady just said if it shows its there its actually at the one in Urbandale, and that I cant go in there. didnt offer to help me further than that even after I explained its a new phone and I havent had a phone for 6 days so I havent been able to work and it was shipped via pirority mail and its late. someone please help me fine a way to get my package"},{"text":"Alyssa is an absolute disgrace of an employee. She should get fired for her terrible customer service. Stay away from this location, there are much nicer clerks at other locations."},{"text":"These guys are constantly routing my packages out of state for absolutely no reason. Really tired of the incompetence through out USPS. Tell me where it makes sense to send an arrived package from Des Moines to Michigan? Same company that whines about money blows it routing packages out of state for the simple reason of they just can. USPS is garbage and the Des Moines centers are just as bad. Don’t expect straight answers on why they do this kind of pointless stuff either, they can’t tell you more likely they won’t tell you knowing this company"}]