United States Postal Service

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Address: 2501 Buffalo Gap Rd, Abilene, TX 79605, United States

Phone: (800) 275-8777

Website

State: Texas

City: Abilene

Zip Code: 79605

Opening Hours

Monday: 8:00 AM – 5:15 PM
Tuesday: 8:00 AM – 5:15 PM
Wednesday: 8:00 AM – 5:15 PM
Thursday: 8:00 AM – 5:15 PM
Friday: 8:00 AM – 5:15 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Have a package that was sent to a friend in Abilene, TX, and he received a slip stating he had a package at this location. He went in to pick up said package, and they couldn’t find it. He asked to speak to a manager and the woman told him she spoke with that manager, and  it was probably out for delivery, saying sorry they can’t help him?! That is not acceptable when it is an error on your part. AND...This package CAN’T go back out for delivery UNLESS it was checked on the slip (left by the Postman) by the person it was delivered to and placed back in the mailbox. 
I paid $20 extra to insure it, to make sure it wasn’t stolen off of the porch, only to have it come up missing at your facility. 
Very disappointed in the service from every side.

 9 years ago (26-12-2017)

Said package was going to be to me by Sunday guarantee at 3pm and needed to be signed for. Then got a notification it was attempted to be delivered on Saturday and because i wasnt there to sign for it that it wouldn't be available until Monday. Then got a very angry knock on my door at 3:35pm on Sunday and the package was left jammed in my door and I never signed for it. I guess I'm glad I got it but the whole thing was a pain.

 8 years ago (04-03-2018)

Liars, smug, useless. just a few words to describe the abilene post office. this usless govt agency cant even repair a mailbox or issue new keys without disasterously screwing up. one agent knows how to help a customer, the next one will just lie and you could spend weeks waiting for nothing. nice to know when you call them out nothing happens. hope this govt agency dies, its about time to privatize the mail system since usps cant actually be held accountable for their piss poor performance!

 9 years ago (25-08-2017)

They literally opened my mail and stole my gift cards out of my letters for my birthday!! How can I file a report and get my gift cards back!!! There are people to be fired and fined for breaking the law!

 9 years ago (16-10-2017)

I have never actually been to this location as I do not live in Abilene, TX, but I feel I most post publicly about the way these employees helped me immensely today. I am a musician residing in the DFW area, and was mailing my resume and a check deposit for an audition with the Abilene Philharmonic Orchestra. After seeing my mailpiece bouncing back and forth between this post office and the downtown USPS locations for three days and the submission deadline rapidly approaching, I called this location to inquire about my package. The employee I spoke to found my mailpiece and informed me that it was set to be delivered one day AFTER the submission deadline, which would cause me to lose out on the audition. She also informed me of another mailpiece which was nearly indentical to mine but from a different sender (someone else in the same situation as me!!!). I quickly informed her of my situation, telling her my mailpiece was time-sensitive and that if not delivered on time, I could lose out on a job. She then, sounding empathetic, told me she would talk to the postmaster about my situation. Hours later, I received word from the orchestra's operations manner that my materials had been received!!! 

I can tell by some of the other reviews that some people have had some bad experiences at this location. Based on my own experience however, I completely disagree with what these reviewers have to say. These are good people. They took time out of their shifts to find one mailpiece in a sea of others in the postal service and make sure it got to its recipient when it needed to. Is that not the definition of 5-star service? If I lived in Abilene, I would thank them in person. Bravo.

 9 years ago (01-05-2017)

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United States Postal Service

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