United States Postal Service

Reviews, get directions and contact details for United States Postal Service

Address: 2501 Buffalo Gap Rd, Abilene, TX 79605, United States

Phone: (800) 275-8777

Website

State: Texas

City: Abilene

Zip Code: 79605

Opening Hours

Monday: 8:00 AM – 5:15 PM
Tuesday: 8:00 AM – 5:15 PM
Wednesday: 8:00 AM – 5:15 PM
Thursday: 8:00 AM – 5:15 PM
Friday: 8:00 AM – 5:15 PM
Saturday: Closed
Sunday: Closed

Update Info

Similar places near

United States Postal Service 2 miles Just like so many other poor decisions by the city of Abilene, this post office and t...

United States Postal Service 40 miles It's a post office... lol its small and the people are really nice.

United States Postal Service 54 miles The worst customer service I have ever had . Just moved to town & needed a shipping l...

United States Postal Service 92 miles

United States Postal Service 114 miles Took these dumbass ppl less than 24 hrs to lose a important package what a joke

United States Postal Service 117 miles Decent. My packages always get delivered on time, but when I go in I feel like I'm ta...

United States Postal Service 120 miles Even though they were short staffed today Rhonda Comeau was very kind and approachabl...

United States Postal Service 130 miles Inconvenient....I ordered a small radiator y for my truck....I have been 4 days witho...

United States Postal Service 132 miles Asked them as a courtesy to put a first name on a certified letter also not just last...

United States Postal Service 135 miles

United States Postal Service 135 miles Great and friendly staff, full-service post office

United States Postal Service 139 miles Whoever delivers my mail is lazy as hell. Packages do not even have to be heavy for t...

United States Postal Service 141 miles A letter to Odessa has been sitting in midland for literally a week! If I would have ...

United States Postal Service 142 miles The workers here were incredibly helpful! I came in on a Saturday morning and they we...

United States Postal Service 143 miles Good luck with these people. Bunch of clueless idiots, not to mention the postmaster ...

United States Postal Service 144 miles This place has the most rude people working the counter, I forgot her name but the Af...

United States Postal Service 145 miles I would never have thought to write a review for a post office, but I just couldn't h...

United States Postal Service 148 miles Was told I could not talk to anybody and Idid not get an answer to my question!

Reviews

Have a package that was sent to a friend in Abilene, TX, and he received a slip stating he had a package at this location. He went in to pick up said package, and they couldn’t find it. He asked to speak to a manager and the woman told him she spoke with that manager, and  it was probably out for delivery, saying sorry they can’t help him?! That is not acceptable when it is an error on your part. AND...This package CAN’T go back out for delivery UNLESS it was checked on the slip (left by the Postman) by the person it was delivered to and placed back in the mailbox. 
I paid $20 extra to insure it, to make sure it wasn’t stolen off of the porch, only to have it come up missing at your facility. 
Very disappointed in the service from every side.

 8 years ago (26-12-2017)

Said package was going to be to me by Sunday guarantee at 3pm and needed to be signed for. Then got a notification it was attempted to be delivered on Saturday and because i wasnt there to sign for it that it wouldn't be available until Monday. Then got a very angry knock on my door at 3:35pm on Sunday and the package was left jammed in my door and I never signed for it. I guess I'm glad I got it but the whole thing was a pain.

 7 years ago (04-03-2018)

Liars, smug, useless. just a few words to describe the abilene post office. this usless govt agency cant even repair a mailbox or issue new keys without disasterously screwing up. one agent knows how to help a customer, the next one will just lie and you could spend weeks waiting for nothing. nice to know when you call them out nothing happens. hope this govt agency dies, its about time to privatize the mail system since usps cant actually be held accountable for their piss poor performance!

 8 years ago (25-08-2017)

They literally opened my mail and stole my gift cards out of my letters for my birthday!! How can I file a report and get my gift cards back!!! There are people to be fired and fined for breaking the law!

 8 years ago (16-10-2017)

I have never actually been to this location as I do not live in Abilene, TX, but I feel I most post publicly about the way these employees helped me immensely today. I am a musician residing in the DFW area, and was mailing my resume and a check deposit for an audition with the Abilene Philharmonic Orchestra. After seeing my mailpiece bouncing back and forth between this post office and the downtown USPS locations for three days and the submission deadline rapidly approaching, I called this location to inquire about my package. The employee I spoke to found my mailpiece and informed me that it was set to be delivered one day AFTER the submission deadline, which would cause me to lose out on the audition. She also informed me of another mailpiece which was nearly indentical to mine but from a different sender (someone else in the same situation as me!!!). I quickly informed her of my situation, telling her my mailpiece was time-sensitive and that if not delivered on time, I could lose out on a job. She then, sounding empathetic, told me she would talk to the postmaster about my situation. Hours later, I received word from the orchestra's operations manner that my materials had been received!!! 

I can tell by some of the other reviews that some people have had some bad experiences at this location. Based on my own experience however, I completely disagree with what these reviewers have to say. These are good people. They took time out of their shifts to find one mailpiece in a sea of others in the postal service and make sure it got to its recipient when it needed to. Is that not the definition of 5-star service? If I lived in Abilene, I would thank them in person. Bravo.

 8 years ago (01-05-2017)

Comment on this business

Map, Satellite View
Street View

to add United States Postal Service map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=us-post-office&id=77845&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/us-post-office-i77845.html" target="_blank" title="United States Postal Service">United States Postal Service</a></p>

United States Postal Service

Reviews, get directions and contact details for United States Postal Service

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies