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United States Postal Service

  1. Texas
  2. Fort Worth Post Office
  3. Texas Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 4600 Mark IV Pkwy, Fort Worth, TX 76161, USA
Phone: (800) 275-8777
State: Texas
Zip Code: 76161


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Reviews
This place has the most rude people working the counter, I forgot her name but the African American older lady couldn’t have been more unprofessional and disrespectful!! Her attitude was very ugly and refused to assist me with my package even though USPS assured me that my package was there and they should assist me in retrieving it to me she refused! She definitely should not be working here with that attitude that she has, she may be mad at the world or something to have an ugly attitude like the one she has!!! God bless her soul because trust me what goes around comes around in this world of ours and the way she treats people she will receive the same disrespect and attitude from others!
8 years ago (08-12-2017)
This location is normally busy and wait times can be long. This a distribution center which means most of the mail is on it way to its destination the same day. This is good to know if you want a quick delivery. Handicapped parking is very limited.
8 years ago (22-11-2017)
On the 16th there was a delivery attempt, I was home waiting at the door (literally) and no one came to my door. On the 17th I scheduled a redelivery online... 21st I was waiting by the door (literally) and again there’s was a delivery attempt (twice @ 9 & 10 am) and notices were left. I find no notices, so I go driving around my neighborhood at 1030 looking for the ninja postal worker... I see nothing and continue to drive the the closest post office to inquire about the 3 packages I have some how missed (even though I have the USPS app and leave instructions for every incoming item.... “ring door bell and leave on porch). I wait I line 30 minutes, I am told to go to a bigger post office a few miles away, I go I wait in line 40 minutes and they send me down town Fort Worth to the Anex. It starts to rain so I hold up at home not wanting to venture down town until it lets up a bit. Around 330 pm, I head to the Anex, I get there (there is no where to park literally people are parked on the grass, under trees etc) I find some grass/dirt big enough for my car and go inside. It’s a tiny place... I wait for the 10 people in front of me to get help (20+ minutes), then I am told my 16th package was sent back (WHAT THE HECK!), and both my 21st packages are still on the truck and I should go to this place (around the corner) cause the truck might be back. I end up here, I wait 30 minutes to be told to come back Saturday. Saturday comes wait for the mail man AT the mail box (LITTERALY waiting at the mail box: no postal ninja is getting past me today). They come and I get my mail and 2 packages for the 22nd. I inquire about the previous day, he states it was a different driver. So I head to back down town to get my packages (from this location) from the 21st.... I get here, stand in line, and I’m told my packages are at the Anex, which is closed on Saturdays and will be open again in Tuesday (I exhale and I have to concentrate real hard not to raise my voice and to keep the barrage of profanity I want to unleash). I explain my plight, she says she’s sorry I say ok and leave. This negative review is due to the laziness of not coming to my door and lying saying a noticed was left, the office workers inability to “get it right” the first, second or third time, and most of all, this reflects poorly on the postal service as a whole, after all they hired these people. Some things to note: Most of the people I talked to were rude without my being rude. They acted like I was annoying them; rolling eyes, talking over me, and laughing when they were “apologizing”, etc. I didn’t provoke or resort to name calling or finger pointing because I understand stress and this time of year. Now I know why people just don’t want to deal with USPS and will pay almost twice as much to others for the same service. Maybe we need to privatize the postal service, they suck.
8 years ago (23-12-2017)
Horrible customer service. I can not get through to anyone to find lost packages. Email-(No response) phone call (50 min-2/hr wait every time) File a claim online (won't allow me to file a claim on a delivered, but missing package, that was place somewhere else other than the door-step.)
8 years ago (09-01-2018)
I thought "No way" any government service could be a 2.0 rating on google. Needs to be lower!! Worse phone system menu I've ever heard. What happen to talking to people?? I finally get to the end and it's a two hour wait/call back. Goodness Post Office... no wonder you're losing money and collapsing... improve your service!
8 years ago (22-07-2017)
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