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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 605 4th St, Idaho Falls, ID 83401, United States
Phone: (800) 275-8777
State: Idaho
City: Idaho Falls
Zip Code: 83401


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
This is the worst post office. I went in to pick up a package. The lady being waited on was having something extra put on her mail. I have no idea how many she had done before I got there, but I counted 10 more. The Post Office lady was moving like a snail. There were 3 people ahead of me eventually 10 other people came in after me. One person ahead of me left. Finally the lady with all the envelopes was done and I expected the Post Office Lady to go get someone else to help. She did not and I wondered if she was the only one there. The next person was waited on. Another person at mid line left. She took back a box. The person ahead of me only had a question. Finally it was my turn and she went to get my package. A couple of minutes into my getting my package, as I said and will say again, the Post Office lady, at a snails pace. Amazingly a man came out of the back and asked if there was anyone he could help that would not involve money. That got rid of 3 people. I understand there have been cut backs. But this was ridiculous. Oh, also, there were two elderly people waiting. One had a back problem, the other did not walk well and looked to be in his 80s. I would have give a 0 but it would not let me post without a star
7 years ago (05-02-2018)
The staff at this USPS branch have time, and time again shown me that they are very knowledgeable and always willing to do more than what is necessary to help out their patrons. I can honestly say that this Post Office has offered to do more for me than was ever reasonably expected. That being said, the other reviews about long wait lines aren't wrong.
8 years ago (10-11-2017)
I have waited almost 3 weeks now on a package that was delivered at the wrong address, which was an error on your part, if you're like me and work regular business hours it is impossible to get ahold of them. I have tracked my package everyday andbits just been sitting in your office since the 30th of January. So why haven't you delivered it to the right address? This package was suppose to only take 3-5 business day which it did I recieved the text message saying it was in my mailbox when I checked it, it wasn't there. So i stopped one of your delivery men and asked him and he said he had to drive up the road to ask the other delivery man in front of him. I told him I would wait right there outside for him to come back but he drove right past me as I was waving at him. Not only that but there was a faint smell of alcohol on his breath and I watched him stopped in the middle of the road for a good 3 mins before he went speeding past me. Like I said I worl normal business hours or I would have been in there by now to pick it up myself and do your job for you. I have filed a claim and done everything on my part to retrieve this package I want it delivered now or I will request that you, usps, (not the company that I ordered it from) but you usps to reimburse me in full for the neglagence and inconvience you have caused. Do your job.
7 years ago (03-02-2018)
I was able to walk in waited for a very short time and was helped with fast, friendly, knowledgable service.
8 years ago (21-12-2017)
I was in there a month anc half ago. Inquiring about my mail box keys. The lady behind the desk gave me a sheet to fill out. I just heard back from them a few days ago. And this is with me driving there twice a week. And yes the long lines. Are horrible. Always only one person at the desk
8 years ago (24-07-2017)
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