US Storage Centers

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Address: 8909 Hinman St, Houston, TX 77061, USA

Phone: (713) 766-6090

Website

State: Texas

Zip Code: 77061

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

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Reviews

My experience with Tiffany was great. With everything that is going on with her place she made it a point to make me feel very welcome. She also was great with my son. That's customer service...

 7 years ago (05-01-2018)

Service was great. a gentleman help me with everything that I needed I didn't have to worry about anything

 7 years ago (24-01-2018)

TERRIBLE EXPERIENCE WITH THIS COMPANY. WOULD GIVE NO STARS. I was an existing customer when this was Texas Self Storage, never had any issues until THEY took over. No correspondence at all, I noticed an increase in my rate so I called NO ANSWER at the actual physical location you get someone off property. I left multiple messages, no return calls BUT they will take your money. The increase was for MANDATORY insurance, remember I never received any info, no call, no email, nothing even after my mom went in for me to update my contact info. BEWARE!!! That insurance DOES NOT COVER FLOOD damage. If you're okay with poor customer service, minimal mandatory insurance, and being left soggy after a flood by all means go with them. BUT as for me 
VERY VALUABLE LESSON LEARNED.

 8 years ago (02-09-2017)

Jared and Tiffany are awesome, they helped me get a great price on a storage unit and informed me of everything I needed to know, answering all my questions politely.

 8 years ago (05-11-2017)

Horrible and unprofessional customer service when you finally do get someone on the phone.  Corporate has no clue what local office is doing.  Insurance they make you get does not cover flooding and everything else but they still wanted that money when every other compassionate company waived fees.  Trying to move my stuff I could salvage to new facility...no help.  Go to the door and they don't even want to let you in.  Door to my unit was so swollen I couldn't even close it back to look for a dolly or moving services since they claim they would help but they can't be bothered.  So now I have to leave my unit with door wide open to get storage at another facility.

 8 years ago (22-09-2017)

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Reviews, get directions and contact details for US Storage Centers

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