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Reviews, get directions and contact details for Vantage Credit Union

Vantage Credit Union
Address: 11654 W Florissant Ave, Florissant, MO 63033, USA
Phone: (314) 298-0055
State: Missouri
Zip Code: 63033


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Reviews
VCU has got to be one of the worst banking institutions. They keep putting a block on my card for no reason. Talked to the Fraud department verified each transaction and was told me the block would be removed. I go back to continue getting food for my family, and now there's appearently another block on the card that only member services can remove. Tried to just get cash out but the ATM took my card. Member services aren't open on the weekend and now I have to wait until tomorrow to speak to them. I have no access to my money. I can not buy food for my family or gas for my car. Even after everything was verified by the security department. My family is simply out of luck for the rest of the day until tomorrow morning. Now I'm being told I have to order a new card. I literally did what I was suppose to do. No one told me about this other block until after the fact. I will be closing this account. Too much of a headache and no access to deal with a situation when you lose the main access to your card and money.
8 years ago (26-02-2017)
They are so slow, I don't no if they need more workers but the wait is ridiculous, the hours they are open are bad. I've only stayed there because I don't want to spend the time finding & opening account elsewhere
8 years ago (31-05-2017)
Emoployees lack knowledge of financial offers, misinterpret data, and has trouble doing basic math computing. District manager has no sense of urgency and they do not act in the member's best interests.
9 years ago (16-11-2016)
We've banked there since it was St. Louis Suburban Credit Union in the 1960's. Best bank in the country.
10 years ago (06-11-2015)
Great location. Friendly and helpful employees!
10 years ago (19-11-2015)
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