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Reviews, get directions and contact details for VCA Advanced Veterinary Care Center

About

VCA Advanced Veterinary Care Center is a multi-speciality referral and emergency hospital serving pet owners throughout southern California.

Address: 15926 Hawthorne Blvd, Lawndale, CA 90260, USA
Phone: (310) 542-8018
moc.liamg@013ccva
State: California
City: Lawndale
Zip Code: 90260


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Very disappointed with the service. My family took my dog in around 12am with a severe puncture under his sternum. He was bleeding excessively and they said he needed to be operated on. We did not have the money in full which was pretty much close to $1000 and their Care Credit System was down so they would not operate on him. We asked if they could at least operate on him and work on the Care Credit in the morning because it’s not our fault that the system was down. They told us no and still charged us $184 for services and 3 medications we didn’t even get to give to him(that of course can’t be returned) They just wrapped him up and gave him medication which did nothing because he was bleeding excessively and a major artery or large vessel was punctured. We had no choice but to take my dog home in this terrible condition and monitor him. They recommended he be seen first thing by his primary veterinarian which of course doesn’t open until 9am. As soon as we got back home my dog passed away due to not being taken care of properly. I am highly upset and this was very traumatic for my family because he is definitely part of the family and we did everything on our part to get the proper medical attention he needed. We have never been in a situation like this because he has always been in great health so we did not know what to do. I just feel they could have done a little more on their part because if the Care Credit System was working properly a payment plan would have been set up and they would have operated on my dog with no problem. Thanks for nothing. I’m so hurt right now.
7 years ago (16-04-2018)
I don't write reviews and I'm writing this one with a heavy heart but VCA deserves as good of a review as I can give. I brought my epileptic dog there after a massive seizure and sadly he passed but it wasn't before the great nurses and Dr Yi did everything they could. After he passed I was notified while CPR was still being conducted and they were trying everything for my little guy. It wasn't too be but the professionalism, support, and love they showed will stay with me forever. The people here care about the pets and the owners and it should be commended more than this simple post can. If anyone working there reads this post, thank you and know that you make a difference in lives everyday.
7 years ago (06-03-2018)
Thank you VCA for the great customer service. All the employees are nice and professional. They gave my Dog Yoko the love and care she deserves. It's very convenient they are open 24 hours a day. Keep up the good work.
7 years ago (30-09-2017)
Very friendly and attentive staff. My dog ate some rat poison I brought him here and within seconds he was attended to. Your pet is in great hands here.
7 years ago (11-02-2018)
Sweet , Very caring office staff from the time you walk in the door, throughout the entire experience. I brought in my cat Cameo, who stopped eating and drinking became severely dehydrated, very near death. The Pet Techs were very kind & gentle handling my cat..Dr. Ogle is the best created a treatment plan: IV therapy, vital signs lab work close monitoring and observation,medications antibiotics appetite stimulant all saved Cameo! Thank you Dr. Ogle, thank you Pet Techs, thank you Janelle & Lelani, thank you everybody else that helped me face this crisis of treating Cameo versus putting her to sleep. Keep up the outstanding work and supportive care that you provide pet owners. I recommend the Lawndale CA hospital highly for any pad emergencies. It's a little pricey but emergency care isn't cheap for humans either
8 years ago (02-05-2017)
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